Business Analyst

icon Pakistan, Islamabad


Job Description

The Business Analyst will serve as a core component of Zones’ success through the review, analysis, and evaluation data. From this analysis, you will develop and implement strategic business solutions focusing on end-to-end business process improvements. Equally necessary to your analytical and strategic skills is your ability to convey the appropriate information to the various audiences you will interact with. We need someone who can think critically to create solutions for the here and now, but also consider the outcomes for Zones in the distant future. You will engage with stakeholders across all of Zones, from individual contributors and up to senior leadership.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

·        Digest and analyze data/results inclusive of variance explanations

·        Organize large amounts of information and distilling to essential executive-friendly elements

·        Ensure the aggregation of information to provide regularly visibility to key stakeholders

·        Identify and implement best practices and continuous improvement opportunities that support larger department and company-wide goals

·        Provide leadership, training, coaching, and guidance in a collaborative team environment

·        Ensure solutions meet business needs/requirements

  • Business Analysis / Consulting
    • Project and ad-hoc based efforts
    • Identify opportunities for continuous improvement and the resolution of acute issues
    • Assess, scope, and develop business cases
    • Measure and analyze business performance
    • Data Mining / Root Cause Analysis
    • Produce and deliver executive formatted presentations of opportunities and results
  • Report Cadence
    • Business Intelligence Sharing
    • Customer Reporting
  • Data / Tool Development
    • Plan, Design, and Implement Tools that are: Accessible, User-Friendly, Scalable, Flexible, Centralized, Automated (Efficient)
    • Maintain / Enhance Tools
    • Identify and use disparate data
    • Create and trend visualizations that inform
    • Provide and define KPIs

Required Experience

·        3+ years of experience in Analytics

·        Excellent written and verbal communication skills; able to build strong working relationships across all levels of the organization, including remote areas, with the ability to create trust and align key stakeholders to drive results

  • Possess strong technical, problem-solving, and analytical skills, attention to detail and ability to work both independently and on cross-functional teams
  • Ability to manage multiple projects, customers, and deadlines in a fast-paced environment
  • Demonstrates structure in his/her approach to approaching challenges/questions
  • Organized with strong prioritization skills. Demonstrates creativity, innovation and intellectual curiosity
  • Demonstrates action-oriented results from a proactive approach
  • Demonstrates creativity, innovation and intellectual curiosity

Technology Focus & Requirements

·        Possess strong Microsoft Office skills including; Excel, Word, Outlook, PowerPoint, and Visio

·        Possess strong analytical tool skills including; Power BI, PowerQuery, and scripting (M Query, DAX, SQL, and VBA)

·        Possess workflow and collaboration tool skills including; PowerApps, Flow, and SharePoint

Note: ITS A PERMANENT NIGHT SHIFT JOB TO MATCH THE US OFFICE TIME : 8:00 pm to 5:00 AM.

Required Skills

Query Language,Operational Tasks Handling,Business Analysis,Analytics,Power BI,Report and Project Management,M Query
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Industry

BPO

CATEGORY

Operations

JOB TYPE

Full Time/Permanent

Minimum Education

Bachelors

Career Level

Experienced Professional

Required Experience

2 Years - 5 Years(Can have experience with Tableau but must has a in-depth understanding of analytical tools – preferably Power BI.Candidate must be good in scripting ( Mquery , SQL , DAX. VBA))

Total Positions

1