Contract Manager

icon Pakistan, Islamabad


Job Description

Description

Position Overview

Our contract managers play a critical role in the management of our agreements with customers, suppliers, providers, and vendors.  You will ensure that Zones is fulfilling our contract obligations by communicating with key stakeholders, producing reports, and managing and updating various tools and repositories of agreements and related information. You will also perform various other administrative duties as assigned.  

Key Responsibilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

The Contract Manager will:

·         Produce and distribute reports which document usage of public sector contracts and ensure prompt payment of any contract fees.

·         Maintain contract-at-a-glance reference documents to guide our public sector sales teams.  

·         Serve as the program manager, when the position is required for larger public sector contracts.

·         Enter and manage the data used in our CRM system to determine appropriate contract pricing for public sector customers. 

·         Assist in the management of Zones’ agreements with corporate and healthcare customers when needed. This may include driving the process for renewing, extending, and/or terminating these agreements.

·         Answer basic questions from our sales teams and other stakeholders about our obligations under our existing agreements.

·         Lead special projects related to our executed agreements. 

·         Review and archive newly executed agreements, ensuring that key clauses are saved in a SharePoint list.

·         Draft other documents, as needed, such as letters and simple amendments.

·         Assist in the creation of other departmental reports, when requested.

·         Address other legal tasks, as directed by the Manager, Contract Operations. 

We are seeking candidates with the following skills and experience

·         5-10 years of experience working in legal operations or contract management. 

·         Effectively manages multiple tasks and prioritizes work to meet established service level agreements.

·         Works in a self-directed manner to complete items with the highest degree of accuracy, judgement, integrity, and creativity.

·         Possesses a perfectionist mindset and an intense focus on details.

·         Interacts and builds positive relationships with a wide range of stakeholders with a pleasant, professional demeanor.

·         Works comfortably in a fast-paced environment and picks up new skills and concepts quickly. 

·         Employs a strong command of MS Office products (particularly Word, Excel, Outlook, and SharePoint) and the ability to learn how to utilize new applications. 

ABOUT US:

For over 30 years, Zones has worked with industry-leading partners to offer comprehensive IT solutions to clients around the world. Our Workplace Modernization, Network Optimization, Data Center Transformation and Security Fortification solutions lead clients through their digital transformations, and our services offer support every step of the way. That’s what makes us the First Choice for IT.

BENEFITS:

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical coverage for parents, spouse and children; life insurance; paid annual, casual, and medical leaves; Provident Fund; EOBI; Annual retention bonus and increments, on the house free quality food and much more. Specifically for Business Development team - commission plan is also in place, other than basic salary.

Note:

Job timings are from : 8:00 PM till 5:00 AM [PKT].

Required Skills

Information Technology Command,Contract Management,Customer Relationship Management (CRM),Contract Pricing,Operations Development,Service-Level Agreements (SLA)
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Industry

BPO

CATEGORY

Legal Affairs

JOB TYPE

Full Time/Permanent

Minimum Education

Bachelors

Career Level

Experienced Professional

Minimum Experience

5 Years

Total Positions

1