Job Description

Position Overview

The position is responsible for support of EDI (Electronic Data Interchange) solutions

Key Responsibilities

• Identifying errors and taking correction action, reconciling EDI transactions by coordinating information with internal and external partners, working with the Accounting Department, Production, and external trading partners to maintain EDI integrity.  This requires interaction within the company and externally with trading partners for day-to-day support of EDI issues.  The tasks may involve making manual corrections as required to the transactions

• Partner and collaborate with other teams to resolve client issues
• Use problem-solving techniques to analyze problems and provide resolutions with limited assistance from others
• Contribute to the monitoring and end to end stability of client EDI production environments
• Support business unit specific strategy and initiatives around EDI support and trading partner management
• Regular duties will include, but not be limited to, setting up new trading partners, testing new and existing trading partner data maps and monitoring communication system and job status
• Responsible for advanced troubleshooting with new and existing trading partners to solve communication and data quality issues

Required Skills

• 5+ years of experience as an EDI Support
• Proficient in handling protocols like FTP, SFTP FTPS, HTTP/ s, AS2.
• Complete understanding of 850 PO (inbound), 810 invoice (outbound), 856 Ship notice (outbound) and 846 inventory report (outbound) EDI documents
• Experience in daily operation of the EDI software systems, monitoring transmission reports and interfacing with trading partners
• Analytical, troubleshooting, and problem-solving skills
• Logical, efficient & proactive
• Keen attention to detail
• Ability to effectively communicate ideas
• Experience working in a team-oriented, collaborative environment
• Very strong communication (written and verbal)