Presales Triage Specialist
Pakistan, Islamabad
Pakistan, Islamabad
Job Description
The Triage Specialist is responsible for providing triage and helpdesk support for calls, emails and Cases received though Internal tools and also direct to appropriate resolution group. Should be skilled to respond to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
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Industry
BPO
CATEGORY
Client Services & Customer Support
JOB TYPE
Full Time/Permanent
Minimum Education
Bachelors
Career Level
Entry Level
Required Experience
1 Year - 3 Years(• Must be able to communicate effectively and in a constructive manner with management, peers and co)
Salary Range
PKR. 40,000 to 45,000/Month
Total Positions
5