• Manage all open drop ship orders (manual & EDI) with vendors to ensure prompt fulfillment
• Daily review of open manual drop ship orders and backorders to expedite order fulfillment; communicating any modifications and/or issues to stakeholders
• Daily review of open EDI drop ship orders and backorders to expedite order fulfillment; communicating any modifications and/or issues to stakeholders
• Ensure prompt order fulfillment through interface with vendor, carriers and other company departments as appropriate.
• Reach out to suppliers and get current ETA/ETS on open orders. Use vendor websites, email and phone.
• Update open purchase orders with any changes to ETA.
• Respond to requests for order status within established SLAs
• Maintain proficiency with primary vendors’ systems and interfaces, sharing with teams as appropriate
pZones is a leading global provider of comprehensive IT solutions in the U.S. For over 30 years, we've taken pride in becoming the part of largest and fastest growing technology solution providers in the U.S. Zones PK (Private) Limited (a subsidiary of Zones Inc. in Pakistan) We collaborate with ...Read More