This position is responsible for ensuring the operational excellence of the ISA services team and pre-sales technical support and for developing relationships with Tier 1 and Tier 2 hardware manufacturers and software publishers. This leadership role is responsible for overall services revenue growth, client retention, acquisition and satisfaction along with achieving operating/margin targets and continuous improvement. Key Responsibilities
Work Traits
We are seeking candidates with the following experience and skills
BPO
Client Services & Customer Support
Full Time/Permanent
Bachelors
Experienced Professional
4 Years(BS EE, BSCS, BS MIS, BS IT)
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