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Job Description

  • Update and create daily, weekly, and monthly Managed Services, Incident Management, Service Desk, Monitoring reporting using ServiceNow.
  • Update and create reporting to measure expected services levels
  • Provide report analysis on service level targets achieved and missed.

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BSCS
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years (Experience with ServiceNow, Cisco Call Manager is an asset)
Apply Before:
Jul 01, 2018
Posting Date:
Jun 01, 2018
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Zones PK (Private) Limited

BPO · 301-600 employees - Islamabad

Zones is a leading global provider of comprehensive IT solutions in the U.S. For over 30 years, we've taken pride in becoming the part of largest and fastest growing technology solution providers in the U.S. Zones PK (Private) Limited (a subsidiary of Zones Inc. in Pakistan) We collaborate with best ...Read More