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Job Description

  • Monitor the knowledge request queue
  • Create or update knowledge articles for L1, L2, and L3 resolver groups as needed
  • Ensure articles are reviewed and accurate

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelor (14 Years)
Career Level:
Entry Level
Experience:
1 Year - 2 Years (Experience of ServiceNow is an asset)
Apply Before:
Jul 01, 2018
Posting Date:
Jun 01, 2018
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Zones PK (Private) Limited

BPO · 301-600 employees - Islamabad

Zones is a leading global provider of comprehensive IT solutions in the U.S. For over 30 years, we've taken pride in becoming the part of largest and fastest growing technology solution providers in the U.S. Zones PK (Private) Limited (a subsidiary of Zones Inc. in Pakistan) We collaborate with best ...Read More

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