Call Center Agent

ZRJ Technologies Unverified

Karachi , Pakistan

Posted 3 days ago 238 views Report Job

PKR. 15,000 - 20,000/Month

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Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jan 03, 2020
Posting Date:
Dec 04, 2019
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ZRJ Technologies

Services · 11-50 employees - Karachi

pWe are a burgeoning enterprise catering to a diverse range of customers since 2009. Inspired from the complexity and richness of leather, we decided to make a contribution by establishing a business of hand-made leather Jackets. The project though started small from our Asia based sales outlet for ...Read More

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