Customer Relationship Officer

Zupax Unverified

Rawalpindi , Pakistan

Posted Nov 06, 2020 154 views

PKR. 17,000 - 50,000/Month

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Job Description

  •  Zupax It and Solutions are the pace setters in providing modern IT solutions, digital marketing, outsource services and solutions in UK and beyond.
  • We are directly providing information to corporate and government organizations in UK and facilitating customers and consumers in UK as support services and handling their documentations.
  • Our organization is in the grow phase II, and can provide for mass employment opportunities for all our projects in the fields of telecommunications, telemarketing, customer handling and support services, knowledge management and documentations, etc. We are hiring for multiple positions in multiple projects.
  • We organization is an equal opportunity provider and prefers cultural and ethnic diversity for the work environment while providing safety and professional growth opportunities for or employees.
  • We believe in integrity, smart work, excellent communication skills, and honesty.
  • Female candidates and other minorities are equally encouraged to apply. Preference shall be given to candidates with fluent British English.

Requirements:

  • "The ideal candidate has to be highly motivated, positive thinker, keen observer, self assured and experienced in client/customer handling and information analysis".
  •  The incumbent is required to initiate communication through emails and calls for customer information providing and introduction of the organization's support services being provided.
  •  Transfer atleast five calls to senior closers/ supervisors on a daily basis for further processing and sales generation by the closers and team lead.
  •  The incumbent shall be the presenter and the face of the organization through voice over internet protocol and should be able to read through the script in their own language following the points in the script.
  • Obtain information about the customer's injury / accidents history and reciprocate it in writing before transferring calls to the senior supervisor.
  •  Excellent communication skills and fast learning is a major requirement.
  • Partial pick and drop allowance shall be provided for females employees.

Job Type: Full-time

Job Types: Full-time, Commission, New-Grad

Salary: Rs18,000.00 - Rs40,000.00 per month

Shift Timings : 

  • (2 pm in the afternoon to  10 pm at night for males)
  • (2 pm in the afternoon to  9:30 pm at night for Females)  

Job Details

Industry:
Total Positions:
20 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 07, 2020
Posting Date:
Nov 06, 2020
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Zupax

Call Center · 1-10 employees - Rawalpindi

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