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خلاصہ
I'm Currently Working As A CSR Team Leader In Tahra By Zainab Chottani & Assistant Purchaser In Chottani Industries. I am seeking to build my career with better opportunities. I prefer to work with hardworking & passionate team.
I love to make connections with broad minded, creative people. I always keep myself ready to learn new skills, new challenges & working on self development for a great personality. I'm quick learner also.
Hobbies & Interest
Travel, Trading, Tech & Self Development,
تجربہ
Assistant Purchaser
Follow up daily purchasing & maintain record of bills.
Managed software that tracked data and purchase orders for entire company
Create purchase order & direct purchase order for entire company.
Daily follow up with account\'s team for cheque & cash collection.
Liaising with delivery and warehouse team to ensure goods are received on time.
Managing daily expense of outdoor purchasers & update it to accounts
Customer Service Representative Team Lead
Overseeing a team of customer service representatives and ensure solutions of their problems
Daily follow up with customers, Team & Third Party contractors via email and telephone to ensure smooth process
Dealing with outlet & warehousing team on their problems & solving on priority base to provide best experience to customer.
Assisting customers in placing orders, fulfilling refunds and handling exchanges with courier team.
Using software based technology to maintain customer, inventory & orders data.
Inform existing customers of promotions and deals.
Follow up with warehousing team on inventory to provide them on outlets & logistics.
Records daily, weekly, monthly sales & inventory report & provide it to manager.
Took monthly audit of inventory on both warehouse & outlet. Ensure customers are satisfied with their purchases or service
