خلاصہ

o Supervision & Support to installation teams for Air conditions, Refrigerator, Washing Machine, Water Dispenser, Inverter, Generator, Home & Kitchen Appliances, CCTV, PABX, Burglary and Fire Alarm System installation on corporate sites.
o Customer servicing/care calls to corporate clients and financial institutions with in and out of city or up country and give guide line to sort out the issues.
o On time incident report to seniors and give solution with multiple options.
o Support to monitoring officers / Service center staff regarding the all operational issues round the clock.
o Building relationship with customers and responsible for retention.
o Monitoring operational issues of all corporate clients.
o Provide solution & multiple options for regular challenges in all our team members

تجربہ

کمپنی کا لوگو
Deputy Manager Parts & CWS
R & I ELECTRICAL APPLIANCES PVT LTD
اگست ۲۰۱۷ - موجودہ | Karachi, Pakistan

o Supervision & Support to installation teams for Air conditions, Refrigerator, Washing Machine, Water Dispenser, Inverter, Generator, Home & Kitchen Appliances, CCTV, PABX, Burglary and Fire Alarm System installation on corporate sites.o Customer servicing/care calls to corporate clients and financial institutions with in and out of city or up country and give guide line to sort out the issues.o On time incident report to seniors and give solution with multiple options.o Support to monitoring officers / Service center staff regarding the all operational issues round the clock.o Building relationship with customers and responsible for retention.o Monitoring operational issues of all corporate clients.o Provide solution & multiple options for regular challenges in all our team members

کمپنی کا لوگو
Customer Service Executive
Limton Customer Care
جون ۲۰۱٦ - جولائی ۲۰۱۷ | Karachi, Pakistan

Customer Services

کمپنی کا لوگو
Senior Customer Service Executive
R & I Electrical Appliances
مئی ۲۰۱۴ - مئی ۲۰۱٦ | Karachi, Pakistan

Growth

تعلیم

NED University of Engineering & Technology
, B Tech‎
Electrical
فی صد 60%
2016
University of Karachi
بیچلرز, , B.Com‎
2004

پیشہ ورانہ مہارتیں

متوسط Account Sales Strategies
ماہر Administrative Skills
ماہر Aftersales
متوسط Agile
ماہر Complain Management
ماہر Cooordination Skills
ماہر Coordinatiion Skills
ماہر Customer Acquisition
ماہر Customer Service
ماہر Customer Service Skills
متوسط Digital Transformation
ماہر Email Writing
متوسط Flexography
ماہر Fluency in Bengali
ماہر Home Appliance Knowledge
ماہر Inventory Accounting
متوسط ITIL Service Strategy
متوسط Low Voltage Systems Handling
متوسط Maintenance Skills
ماہر Problem Solving Skills
ماہر Quality Control Cutting
متوسط Repair Management
ابتدائی Snow
ماہر Spare Parts Sales Coordination
ماہر Unreal and Blender
ماہر Warehouse Control
ماہر Warehouse Loading
ماہر Warehouse Management
متوسط Waterfall
ماہر رعاية العميل

زبانیں

ماہر اردو
متوسط انگریزی