Independently manage all activities of the medical billing cycle of assigned clients.
Efficient Revenue Cycle Management (RCM) of the assigned clients to establish and maintain positive, long-term relationships with clients.
Timely and error free medical bills entry and posting of the reimbursements received from insurances.
Ensuring client satisfaction by an effective and regular follow-up on accounts receivables.
Swift and accurate remedial actions on claims denied by healthcare insurances.
Independent and timely communicate with insurances to ensure steady stream of clients’ cash flow.
Account manager is not supposed to take Claim Calls team’s assistance.
Independent and regular communication with client and his office staff including prompt response to their queries and concerns. Account manager is not supposed to take Client Relations team’s assistance. Understanding of relevant Key Performance Indicators (KPIs) and working towards positive results for the assigned clients against all KPIs.
Striving for optimum utilization of company resources on the assigned clients and suggesting areas of improvement.
Keeping the immediate supervisor aware of all important issues of assigned clients.
Implement and act in accordance with MTBC’s information security and privacy policies.
Ensure compliance with information security responsibilities specific to your job role.
Protect assets from unauthorized access, disclosure, modification, destruction or interference. Any other tasks assigned by supervisor