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خلاصہ
Ability to interpret information and extensive knowledge of computer Operating systems .A well customer service representatives and have high school diploma in commerce .however seeking organization where I can establish my skills and provide services
تجربہ
Marketing officer
Proven expertise in risk management, financial analysis, and client relationship management. Adept at optimizing operational processes to enhance efficiency and customer satisfaction. Strong background in compliance, regulatory standards, and data analysis. Looking to leverage my skills to contribute to a dynamic financial institution.
Work experience
Customer service executive
Customer service executive
National Bank of Pakistan - Karachi
February 2019 to February 2023
Inbound : work as customer support answered call
Registered complaints regarding customer issues
Provide information related to customers accounts
Outbound : work as customer service executive
Call made to customer guide them regarding their complaints
Closed customers complaint after resolution provided by concern Department
Keep record of customer details on excel seet
Update customer accounts information related their accounts
Manage emails etc