خلاصہ

AISHA STEEL MILLS LTD (Arif Habib Bank Limited)As a Admin H.R Executive.nn- Administer compensation, benefits and performance management systems, and safety and recreation programs.n- Identify staff vacancies and recruit, interview and select applicantsn- Allocate human resources, ensuring appropriate matches between personnel.n- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.n- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.n- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.n- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.n- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.n- Coordinate with various staff for operational support activities of the unit serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems. n- Arrangements of Traveling including Visa, Hotel Reservation Air tickets.n- Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries. n- Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings. nSUMMIT Bank Limited (Formerly Arif Habib Bank Limited)nn As a Customer Service Officer (Operations-Branch Banking)n- Direct Supervision of Account Opening Closing, Accounts maintenance, Term Deposits placement and its maintenance.n- Maintenance of accruals and profit rates on all deposit products.n- Manage and process work to ensure time and quality standards are met in accordance with local regulations.n- Ensure strict compliance to State Bank Of Pakistan prudentials regulations.n- Be Fully conversant with the Anti Money Laundering Know your customer policy of the Bank in order to track and report suspicious transactions to Money Laundering Reporting Officer of the Branch.n- Co-ordinate with Manager operations to achieve standards quality and productivity standards.n- Maintain records for the department to furnish accurate MIS reports to Head Office and returns to State Bank of Pakistan.n- To Monitor opening of accounts in accordance with the guideleines provided by State Bank of Pakistans prudential regulations.n- Ensure that customer signatures are captured/amended in the data base on a daily baisi in order to mitigate risks and facilitate swift service delivery in accordance with the turnaround time.n- To inculate positive attitude and Customer comes first approach in all endeavors related to both internal and external Customers.nnnJS Bank Limited (Formerly American Express Bank Limited) n n As a Banking Assistant (Operation Dept CPU - Financial)n n- Account Opening, Closing, KYC profiling and scanning of signature cards in a centralized scenario. Constant follow-up with RMs and Branches to ensure completion of A/c opening form requirements and submission of other relevant documents to eliminate Audit comments.n - Written correspondence with clients to solve their queries to their satisfaction. Proper guidance and prompt service to both internal external clients.n-Follow up with branches to update the KYCs on periodical basis submit the same in CPU accordingly.n n - Issuance of telebanking PIN and maintenance of Telebanking records.n - Processing of necessary amendments in A/cs relating to change of address, statement frequencies, change in A/c officer codes etc.n - Implementation of stop payment as per clients request. n - Preparing balance certificates counter checks as per clients request.n - Issuance of ATM/Debit Cards, Check Books and hold mails.n - Checking system three on daily basis with sending thank you letter (Main alternate both).nIn HR Dept Responsibilities (JS Bank Ltd)nn- Developed and conducted training c lasses. n- Monitored, evaluated, and counseled staff of 4 employees. n- Designed and implemented employee incentive programs to increase productivity and customer satisfaction. n- Reduced union grievances by 40 while maintaining streamlined, profitable department. n - Managed operations including forecasting, inventory control, purchasing, and quality insurance. n- Assisted managers with hiring procedures, screening of candidates, coordinating interviews.n- Casual paymentsn- Leave queriesn- Payslip enquiries