Providing leadership and direction as Deputy Manager Sales in the Pakistan’s premier Internet and international connectivity provider in IP-Transit, IPLC, Global MPLS and Data centers.

• Managing an extensive portfolio of Pakistan leading telecom giants named as JAZZ, ZONG and TELENOR in terms of corporate account management and sales.
• Monitor departmental goals and objectives and ensure communication to customers.
• Plan, develop and implement Sales/Customer service strategies aimed at enhancing image of the Company and overall financial benefits by raising revenue growth.
• Establish a relation between corporate companies to enhance the company image. Monitor and measure Service Level given to Customers to significantly increase in both internal and external customer satisfaction levels.
• Keep strong management nerves for issue resolution with relevant teams for ensuring efficiency.
• Reporting to the Regional Manager Corporate Accounts Sales with regular coordination with other Business Directors.
• Stressed excellence in Sales & Customer service which resulted in favorable publicity for the company.

Provide leadership and direction as a Manager Corporate/Institutional Accounts Sales of Mobilink GSM, the World’s leading Telecommunication Service Provider.

• Managing an extensive portfolio of telecom products, ensuring the key KPIs such as Profitability
• Managing Key Accounts like Australian High Commission, MICROSOFT Corporation, NEC Corporation, SAVE THE CHILDREN U.S, KIRTHAR PAKISTAN, EMBASSY OF KUWAIT, EMBASSY OF SPAIN, etc.
• Handing there day to day operational queries with increasing volume and customer base, calculating margins & cost analysis.
• Maximizing profitability of the Region by maximizing sales and identifying performance gaps, margins and controlling costs.
• Developing the business by expanding the network of key agents.
• Generating Sales plan and Sales Forecast on the basis of Trend Analysis.
• Managing Customer complaints through a dedicated team.
• Improving documentation and developing a system to ensure customer satisfaction.
• Ensuring smooth operational activities to manage customer demands.
• Reporting to the Manager Corporate Accounts Sales with regular coordination with other Business Directors.
• Manage and supervise the Sales and Customer services of Corporate/Institutional Accounts of high revenue and valued companies/customers with customer oriented approach while keeping smooth operations.

Corporate Account Specialist.