Answered telephone calls to field inquiries from clients, vendors and
various other callers seeking information.
Transcribed and organized information to assist in preparing
speeches and presentations.
Established administrative work procedures to track staff\'s daily
tasks.
Increased office efficiency by modernizing document organization
systems and effectively implementing data solutions.
Created and updated physical records and digital files to maintain
current, accurate and compliant documentation.
Proofed and edited letters and other correspondence to correct
grammar and spelling errors.
Managed and anticipated clerical needs of company employees,
including copying, faxing and file management
Managed over 50 customer calls per day

Offered every customer exceptional service levels by remaining
friendly and professional during every transaction.
Balanced daily cash deposits and vault inventory with zero error rate
Fulfilled diverse duties to provide customer service, operate money
counters, balance and replenish ATM, maintain accounts and open
new accounts.
Completed comprehensive tasks by implementing customer service
initiatives, cash handling, audit and restock ATM and keep records
on accounts.
Entered member transaction data into online banking software.
Adhered to strict guidelines regarding financial and customer data to
avoid breaches and information misuse.
Quickly and accurately counted drawers at start and end of each
shift.

Maintained accurate and current customer account data with manual
forms processing and digital information updates.
Improved customer satisfaction ratings by addressing issues and
fostering timely resolution.
Managed customer relations and customer service through daily
communication and interaction.
Evaluated customer information to explore issues, develop potential
solutions and maintain high-quality service.
Increased efficiency and team productivity by promoting adherence
to operational best practices and company policies.
Maintained clean personal appearance, modeled store\'s outfits when
working clothing department settings and wore uniforms per
company policy.
Increased regulatory compliance by accurately completing tasks and
adhering to safety regulations.

Performing audit of various organizations, data compilation for tax purposes.

Maintaining all fee records, all staff records.