Experienced system and network engineering professional with outstanding success rate at installing, migrating and supporting critical, multi-site/cloud networks. Proven ability to manage all phases of system installation, troubleshooting and administration. Exceptional technical-to-business communication skills; adept at clearly explaining technical subject matter to business users.
• Configure and manage Microsoft Infrastructure deployed in two Datacenters of Intercloud in USA
• Responsible for providing support for all of RentVm’s Microsoft based deployments/products like MS Active Directory, MS Sharepoint, MS Lync, MS Exchange
• Configure and manage virtualization using VMware vSphere for management and configuration of cloud infrastructure
• Design and implement a backup regime as to minimize network/system downtime and assure it is working as intended backups are valid and regular restore tests are established as RTO and RPO are optimized at all times within available capabilities.
• Installation, configuration and management of Microsoft System Center Operation Manager for monitoring of Microsoft based deployments in cloud.
• Manage client VM’s running Linux and Windows operating systems
• Provide support to clients to configure and troubleshoot different applications on their VM’s running in our cloud
• Migrated service from a managed hosting environment to AWS including: service design, network layout, HIPAA compliance, data migration, automation, monitoring, deployments and cutover, documentation, overall plan, cost analysis, and timeline.
• Respond to telephone calls, email for technical support associated to monitoring systems. Document, track, and monitor the incident to ensure a timely resolution.
• Communicate with customers concerning their cloud computing needs.
• Providing pre-sales technical assistance and after-sales support services.
• Making technical presentations and demonstrating how a product meets client needs.
• Deploy and configure Servers in Virtualization environment using VMware vSphere 5.0 Hyper V platform
• Installation, configuration and management of Enterprise Domain setup using Microsoft Technologies
• Manage network of over 1200 nodes
• Hardware & Software Troubleshooting of problems in Data Center.
• Support LANs, WANs, network segments, Internet, and intranet systems
• Monitor networks to ensure security and availability to all users
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure & add new services as necessary
• Provide support, including procedural documentation and relevant reports
• Testing and evaluating new technology.
• Ensuring compliance with health and safety legislation
• Conducting electrical safety checks on computer equipment.
• Supervising junior support engineering and technical staff.
• Make recommendations for future upgrades.
Major Responsibilities:
• Installation, configuration & troubleshooting an Enterprise Domain setup on Windows Server 2008 R2 platform
• Installation, configuration & troubleshoot an Enterprise Hyper-V Server setup, DHCP, DNS, IIS, WSUS, WDS, Print Server on Windows 2008 R2 platform
• Installation, configuration & troubleshoot Forefront TMG (Threat Management Gateway) Enterprises setup on Windows Server 2008 R2 platform
• Configure & troubleshoot Fileserver setup on Windows Server R2 2008 R2
• Installation, configuration & troubleshoot Audio Base Servers setup on Windows Server 2003.
• Configure & troubleshoot connectivity with remote site offices
• Installation, configuration & troubleshoot Wi-Fi connectivity on all devices
Engineering/Transmission Responsibilities:
• Administer all activities related to installation of Radio Transmission tower, including (harness, dipoles, Fader cable, connectors, weather shielding connectors and dipoles etc.)
• Designed floor layout map for constructing new Broadcast facility studios, MCR, offices, etc.
• Installed adjacent mast on tower for Antennas to fine-tune our transmission reach and quality.
• Installation of Transmission Equipment in MCR, Production/OnAir Studios.
• Approve technical quality of radio broadcast programming.
• Manage the Songs Library by downloading, ripping new music of different genres.
• Participate in preparing budget and policy in regard to equipment need and new technologies.
• Determine available resources equipment required. Recommend appropriate audio equipment for radio station, such as microphone and mixers.
• Participate in radio remote productions and special events.
• Provides technical direction for Transmission and systems integrations.
• Applying technical skills and knowledge to operate and supervise the use of recording and production equipment and resources
• Analyzing and rectifying technical faults on equipment and systems.
• Time to Time Out Door monitoring
Major Responsibilities:
• Controlling Transmission configuration and maintaining the equipment, Antenna Alignment, Navigational light maintenance of Transmission Tower having height of 150 feet.
• Management and configuration of related software like Automation Software (Virtual Radio) and Streaming Servers (Windows Media, Real Media server, Shoutcast).
• Recurring and complete Hardware Inventory and Software Inventory and Audits
IT Responsibilities:
• System monitoring and alerts Proactive Windows Event monitoring and alerts
• Backup & Disaster Recovery
• Scheduling upgrades and security backups of hardware and software systems
• Researching and installing new computer systems and OS.
• Installation, configuration and management of Windows based Servers and Services
• Information Security Management
• Network Troubleshooting
• Hardware & Software Troubleshooting
• Conducting IT trainings at respective position.
• Give technical support to dialup internet customers on telephone and on site
• Resolve connectivity problems faced by internet customers
• Managing support team for dialup clients
• Assist and co-ordinate with NOC (Network Operation Center) for resolving problems in data Center
• Send weekly customer complaint reports to top management