خلاصہ

Experienced system and network engineering professional with outstanding success rate at installing, migrating and supporting critical, multi-site/cloud networks. Proven ability to manage all phases of system installation, troubleshooting and administration. Exceptional technical-to-business communication skills; adept at clearly explaining technical subject matter to business users.

تجربہ

کمپنی کا لوگو
Cloud Support Engineer
RentVM
جنوری ۲۰۱۵ - موجودہ | Lahore, Pakistan

• Configure and manage Microsoft Infrastructure deployed in two Datacenters of Intercloud in USA
• Responsible for providing support for all of RentVm’s Microsoft based deployments/products like MS Active Directory, MS Sharepoint, MS Lync, MS Exchange
• Configure and manage virtualization using VMware vSphere for management and configuration of cloud infrastructure
• Design and implement a backup regime as to minimize network/system downtime and assure it is working as intended backups are valid and regular restore tests are established as RTO and RPO are optimized at all times within available capabilities.
• Installation, configuration and management of Microsoft System Center Operation Manager for monitoring of Microsoft based deployments in cloud.
• Manage client VM’s running Linux and Windows operating systems
• Provide support to clients to configure and troubleshoot different applications on their VM’s running in our cloud
• Migrated service from a managed hosting environment to AWS including: service design, network layout, HIPAA compliance, data migration, automation, monitoring, deployments and cutover, documentation, overall plan, cost analysis, and timeline.
• Respond to telephone calls, email for technical support associated to monitoring systems. Document, track, and monitor the incident to ensure a timely resolution.
• Communicate with customers concerning their cloud computing needs.
• Providing pre-sales technical assistance and after-sales support services.
• Making technical presentations and demonstrating how a product meets client needs.

کمپنی کا لوگو
System Support Administrator
The University of Lahore
ستمبر ۲۰۱۳ - فروری ۲۰۱۵ | Lahore, Pakistan

• Deploy and configure Servers in Virtualization environment using VMware vSphere 5.0 Hyper V platform
• Installation, configuration and management of Enterprise Domain setup using Microsoft Technologies
• Manage network of over 1200 nodes
• Hardware & Software Troubleshooting of problems in Data Center.
• Support LANs, WANs, network segments, Internet, and intranet systems
• Monitor networks to ensure security and availability to all users
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure & add new services as necessary
• Provide support, including procedural documentation and relevant reports
• Testing and evaluating new technology.
• Ensuring compliance with health and safety legislation
• Conducting electrical safety checks on computer equipment.
• Supervising junior support engineering and technical staff.
• Make recommendations for future upgrades.

کمپنی کا لوگو
Manager Technical & IT
Humawaz (Pvt.) Ltd - HumaraFm 90
اکتوبر ۲۰۰۸ - مارچ ۲۰۱۳ | Faisalabad, Pakistan

Major Responsibilities:
• Installation, configuration & troubleshooting an Enterprise Domain setup on Windows Server 2008 R2 platform
• Installation, configuration & troubleshoot an Enterprise Hyper-V Server setup, DHCP, DNS, IIS, WSUS, WDS, Print Server on Windows 2008 R2 platform
• Installation, configuration & troubleshoot Forefront TMG (Threat Management Gateway) Enterprises setup on Windows Server 2008 R2 platform
• Configure & troubleshoot Fileserver setup on Windows Server R2 2008 R2
• Installation, configuration & troubleshoot Audio Base Servers setup on Windows Server 2003.
• Configure & troubleshoot connectivity with remote site offices
• Installation, configuration & troubleshoot Wi-Fi connectivity on all devices

Engineering/Transmission Responsibilities:
• Administer all activities related to installation of Radio Transmission tower, including (harness, dipoles, Fader cable, connectors, weather shielding connectors and dipoles etc.)
• Designed floor layout map for constructing new Broadcast facility studios, MCR, offices, etc.
• Installed adjacent mast on tower for Antennas to fine-tune our transmission reach and quality.
• Installation of Transmission Equipment in MCR, Production/OnAir Studios.
• Approve technical quality of radio broadcast programming.
• Manage the Songs Library by downloading, ripping new music of different genres.
• Participate in preparing budget and policy in regard to equipment need and new technologies.
• Determine available resources equipment required. Recommend appropriate audio equipment for radio station, such as microphone and mixers.
• Participate in radio remote productions and special events.
• Provides technical direction for Transmission and systems integrations.
• Applying technical skills and knowledge to operate and supervise the use of recording and production equipment and resources
• Analyzing and rectifying technical faults on equipment and systems.
• Time to Time Out Door monitoring

کمپنی کا لوگو
Transmission Engineer
Kohinoor Airwaves (Pvt.) Ltd - CityFM 89
مئی ۲۰۰۴ - اکتوبر ۲۰۰۸ | Faisalabad, Pakistan

Major Responsibilities:
• Controlling Transmission configuration and maintaining the equipment, Antenna Alignment, Navigational light maintenance of Transmission Tower having height of 150 feet.
• Management and configuration of related software like Automation Software (Virtual Radio) and Streaming Servers (Windows Media, Real Media server, Shoutcast).
• Recurring and complete Hardware Inventory and Software Inventory and Audits
IT Responsibilities:
• System monitoring and alerts Proactive Windows Event monitoring and alerts
• Backup & Disaster Recovery
• Scheduling upgrades and security backups of hardware and software systems
• Researching and installing new computer systems and OS.
• Installation, configuration and management of Windows based Servers and Services
• Information Security Management
• Network Troubleshooting
• Hardware & Software Troubleshooting
• Conducting IT trainings at respective position.

کمپنی کا لوگو
Customer Support Engineer
Cyber Internet Services (Private) Limited
اکتوبر ۲۰۰۲ - فروری ۲۰۰۳ | Faisalabad, Pakistan

• Give technical support to dialup internet customers on telephone and on site
• Resolve connectivity problems faced by internet customers
• Managing support team for dialup clients
• Assist and co-ordinate with NOC (Network Operation Center) for resolving problems in data Center
• Send weekly customer complaint reports to top management

تعلیم

Allama Iqbal Open University (AIOU)
بیچلرز, , BS(CS) Bachelor of Science (Computer Science)‎
Computer Science
2004

پیشہ ورانہ مہارتیں

ماہر Active Directory
ماہر Cloud Support Engineer
ماہر CorelDRAW
ماہر DHCP
ماہر Disaster Recovery
ماہر DNS
ماہر Front Office Support
ماہر IIS
ماہر Microsoft Hyper V
متوسط Microsoft System Center Operation Manager
ماہر MS Visio
ماہر Red Hat Enterprise Linux.
ماہر System Administrator
ماہر VMware ESXi 5.5
ماہر WDS
ماہر Windows
ماہر Windows Server 2012 R2
ماہر WSUS

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