خلاصہ

OBJECTIVE

Ambitious responsible worker seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.

Education
B.C.S (Economics-Computer Science)
Islamia University OF B.H.P
I.C.S
Government Girls College Sadiq Abad
Matriculation
Quaid-e-Azam School Sadiq Abad

Work Experience

Senior Officer IT Support Operations - Zong
Monitoring and managing system alerts and notifications for inventory management System.
Provide technical assistance and support for incoming queries.
Backup Team Lead Zong
Customer Support Officer
Obtained client information by answering telephone calls interviewing clients verifying information.
Determines eligibility by comparing client information to requirements

Skills Competencies in Computer Science
MS Office products (Word, Excel, PowerPoint)
Internet browsing
Operating System (Window )
Inventory Management System

Other Skills
Communication skills.
Presentation skills.
Social skills.
Leadership Skills.
Management Skills


Abilities
Good Team Work
Manage Team KPI


Achievements and Activities
Quarter of the year on best performance award.
Events winning certificates.
Organized Mango Day at Zong
Organized Independence Day.
Halloween Party
Trainings
Customer Services beyond Expectation
ERP (E-Business Suite) Workshop
The Great Leadership
Communication Skills