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خلاصہ
To work in a professionally grown environment where I could implement my skills and have growth opportunity.
I wish to have a career in my life, which always helps me in imparting knowledge, and perform research so that it can assist me in boosting my own erudition and further contribute towards the growth of my country.
تجربہ
Customer Services Executive
• Greet customers with respect and provide them friendly environment
• Manage difficult situations politely
• Communicate customers request to Branch Management
• Respond promptly to the queries of the customer
• Coordination with technical staff for follow up complain status
• Report to branch manager for all working on daily bases
• Has a work experience of customer handling (Through phone calls and direct dealing)
• To keep & maintain all records related to Customer Complains in proper way
store officer
Store Incahrge
Responsibilities:
Quality System Responsibilities:
• Working on Siebel (Oracle base software) for all data processing
• Has worked in ERP (controlling inventory through software & All reporting)
• Proper place the spare parts & display the bin card
• Coordination with technical staff for parts issuance and other follow up for complain status
• Dealing with direct customers
• To keep & maintain all records related to store in proper way
• Identify the Area where the procedures are required
• To assist department head in maintaining & implementing quality system and departmental procedure
• To follow the procedures applied on him as a part of quality system
• Implement the corrective actions initiated by the management.
• Working is being carried out according to written procedures.
• Report to branch manager as well as to Central Ware House for all working on daily bases
• Has a work experience of customer handling (Through phone calls and direct dealing)
General Responsibilities:
• Before receiving the spare parts makes sure the spare parts are in working order.
• To ensure that there is no mismatch is between computer reports, bin cards and physical storage.
• To keep the store clean.
• To make and send demand at the appropriate time (in advance) to Central Desk Customer Service Store after approval of the Branch Manager or his representative.
• To ensure that all reports related to store send to the Central Desk Customer Service Store in time and error free.
• To purchase those items other than spare parts like consumable items.
• To perform any jobs or task as assigned by the top management.
