خلاصہ

I am an experienced IT and MIS manager with over 7 years of experience in managing
a team of professionals to deliver high-quality IT projects and services to clients. My
expertise includes managing information systems, software implementation, software
testing, and IT infrastructure, as well as leading project teams to deliver solutions that
drive business growth. I have a proven track record of successfully managing complex
projects and delivering solutions on time and within budget. AQMR of the IT department of the hospital for ISO 9001: 2015  certification.

تجربہ

کمپنی کا لوگو
Manager IT & MIS
Bahria International Hospital
نومبر ۲۰۱۹ - موجودہ | Rawalpindi, Pakistan

Implement MIS policies given by the company to ensure data accuracy, data backups, and security. Monitor MIS performance regularly to avoid unplanned outages and downtimes. Provide customer support for software issues and software installations. Conduct training on MIS activities to increase staff expertise. Supervise and motivate the MIS team to work collectively and efficiently. Coordinate with the MIS team to ensure that technology, infrastructure, and operational requirements are met. Plan and manage upgrades of hardware, network, and software systems. Recommend and implement new technology solutions to improve productivity. Ability to accept challenges and tackle difficult situations and meet the expected goals. Focused on best practices and models that are used in the industry can be helpful in meeting the expectations of the employees. Develop strategies that are to be used in the implementation of software in the organization. Look after the computer systems\' maintenance and ensure that all the departments are functioning properly. Collect necessary specifications for each department and make sure that their requirements are met. Manage staff to monitor technology staff and oversee policies and procedures of the company. Train the employees in using information systems and help them understand the configuration of the systems. Fully comprehend the project’s life cycle, and objectives, and prepare a scope document. To enhance and support, in consultation with the Manager of Software Development, a Hospital Information Management System based on standard EMR software. Manage technical staff and oversee policies and procedures of the Hospital. Provide training and necessary assistance for the employees involved in the implementation and maintenance of the software systems. Project update meetings with the Software Development team to ensure all deadlines are being met. Gather functional requirements from users and convert them into technical requirements. Keep Liaison with vendor and act as go-between users and vendor. To implement data integrity checks to ensure accuracy and reliability of reports. Perform tests as to stability and functionality of software to ensure it measures up to user’s requirements and expectations. Working with Oracle Forms Reports, Oracle SQL, and PL/SQL Developer to provide support and resolve employee issues. To assist in the testing and implementation of any upgrades to the software as the need arises. Wrote and executed system test plans for software applications (e.g. Inventory, HR, Payroll, Pharmacy, FNSD, BMS, LAB, RMS, FAS, APS, WMS, POS, OPD, PACS, and Registration) including functional, usability, browser compatibility, performance, installation. Technical documentation, user manuals, SRS, Requirement analysis, Design documents, and User communications templates designing and implementation. Documentation, training materials, and job outlining based upon the user roles. User’s pre and post-implementation support and liaison with vendor’s technical teams and internal teams Project activities planning and scheduling. Support the Manager in the review of HMIS activities on a regular basis. Manage the HMIS activities and respond to the queries of senior management. Identify, recommend and manage the best-of-breed hardware and software. Leading & handling all IT/Network deployed teams in the entire project and managing the workload in pressure time on a daily basis as per official requirements. Responsible to check the entire IT/Networks team\'s performance and follow up with the teams regarding their daily activity and running tasks of ICT/Networks. Responsible for all Networking & Servers installation in all projects. Responsible to lead and monitoring installed security gadgets and their configurations within the projects. Responsible to check, maintaining, installations & troubleshooting all security cameras (CCTV/IP Cam).

کمپنی کا لوگو
Assistant Manager MIS
Bahria International Hospital
جون ۲۰۱۸ - نومبر ۲۰۱۹ | Rawalpindi, Pakistan

Led, organized, and managed project implementation teams and ensure proper implementation of HIMS solutions in hospitals across Pakistan. Designed, implemented, and improved hospital business processes through the development of a comprehensive HIMS solution containing Organizational Plans, Inventory, HR, Payroll, Pharmacy, FNSD, BMS, LAB, RMS, FAS, APS, WMS, POS, OPD, PACS, Registration, and other enterprise-level applications following all national and international standards. Designed, developed, and implements hospital policies, procedures, and standards aimed at maximizing effectiveness. Led IT initiatives and strategic technology projects that enable the development of clinical and other operational processes. Provided strategic planning and development of the infrastructure technology systems for newly developed hospitals; evaluating and negotiating IT contracts.

کمپنی کا لوگو
IT/MIS Coordinator
Bahria International Hospital
جولائی ۲۰۱۷ - جون ۲۰۱۸ | Rawalpindi, Pakistan


* Responsible for Implementation & Coordination of following systems.
* MEDIX Hospital Management System Which Includes OPD, IPD, Lab, Radiology, PACS, Billing, HR, Accounts, Administration, Security Access, Assets, COA, Inventories, POS etc. 
* Overall Networks & Communications.

کمپنی کا لوگو
System Support Engineer
Bahria International Hospital
نومبر ۲۰۱٦ - جولائی ۲۰۱۷ | Rawalpindi, Pakistan


Responsible for support services of following systems.
* MEDIX Hospital Management System Which Includes OPD, IPD, Lab, Radiology, PACS, Billing, HR, Accounts, Administration, Security Access, Assets, COA, Inventories, POS etc.
* Overall Networks & Communications.
* Overall IT Support Services.

کمپنی کا لوگو
Network Engineer (Intern)
National Center of Physics
اگست ۲۰۱٦ - نومبر ۲۰۱٦ | Islamabad, Pakistan


* Work in NCP campus network, which comprises of over 1500 nodes. It includes IP addressing plan, redundant network, VLAN routing policy plan and configurations of routers and switches.
* Implementation of Different Network policies routing protocols, and security on network devices. 
* Security Implementation into NCP network including deployment of Network Access control system, Firewall, IPS, VPN. *
Configuration of different Linux and Windows based core services which includes, DNS, DHCP, Proxy services.
*Configuration of Different Network monitoring tools, including Open source Zabbix, solar winds, Net flow.
* Administration & configuration of Kaspersky endpoint security.
* Identifying, researching and resolving technical problems in a windows based DOMAIN SERVER. 
* Gain experience in setting up user and group login ID\'s, printing parameters, network configuration, password, Resolving permission issues and taking regular backups. Installation and troubleshooting of Windows platform.

کمپنی کا لوگو
IT Engineer
Swati Cooperation ISB
اپریل ۲۰۱٦ - اکتوبر ۲۰۱٦ | Islamabad, Pakistan


* Identifying, researching and resolving technical problems in a windows based DOMAIN SERVER.
* Gain experience in setting up user and group login ID\'s, printing parameters, network configuration, password, Resolving permission issues and taking regular backups. Installation and troubleshooting of Windows platform.
* Responsible for Identifying, researching and resolving technical problems.

کمپنی کا لوگو
IT Support Engineer
Warid Telecom Pvt Ltd
فروری ۲۰۱٦ - اپریل ۲۰۱٦ | Islamabad, Pakistan


Image Installation in Thin Client, Ticket Management System, Citrix, and Responsible for Identifying, researching and resolving technical problems. Installation and troubleshooting of Windows platform.

تعلیم

University of Azad Jammu and Kashmir (AJK)
بیچلرز, بی سی ایس / بی ایس, BS (Hon's) software engineering‎
Software Quality Assurance
CGPA 3.0/4
2015

پیشہ ورانہ مہارتیں

ماہر Active Directory
ماہر Active Directory Experience
متوسط Agile Development
ماہر AMHS
متوسط Analytics
متوسط C++
متوسط CCNA
متوسط Cisco VPN
متوسط Control Points Knowledge
ماہر Cooordination Skills
متوسط Databases Backups
ماہر Domain Controller
ماہر Ecellent Communication Skills
ماہر ERP Management
ماہر HIMS
متوسط ISO
ماہر IT Infrastructure Management
ابتدائی Kaspersky
متوسط MCSE
ماہر Microsoft SQL Server
ابتدائی NetFlow
متوسط Oracle DBA
ماہر Policies Implementing
ماہر Query Language
متوسط Software Development
ماہر SQL
ماہر Windows 7 Migration
ابتدائی Zabbix

زبانیں

ماہر اردو
متوسط انگریزی