خلاصہ

Dynamic and results-driven sales and brand management professional with a proven track record of success in driving revenue growth, fostering strong client relationships, and leading high-performing teams.

تجربہ

کمپنی کا لوگو
Chat & Email Support Manager \"International Client\"
Virgin Printing & Packaging House (USA)
جنوری ۲۰۲۴ - موجودہ | Lahore, Pakistan


Serve as the primary point of contact for printing and packaging clients, understanding their needs and requirements.
Coordinate closely with clients to gather project specifications, timelines, and any other relevant details.
Ensure clear communication between clients and internal departments, including design, production, and logistics teams.
Manage multiple client accounts simultaneously, prioritizing tasks and projects to meet deadlines and exceed client expectations.
Provide accurate and timely cost estimates for printing and packaging projects, ensuring pricing aligns with client budgets and company profitability goals.
Actively listen to client feedback and concerns, addressing any issues promptly and effectively to maintain strong client relationships.
Proactively identify opportunities for upselling or cross-selling additional printing and packaging services to existing clients.
Collaborate with internal teams to develop creative solutions and innovative ideas that meet client needs and objectives.
Stay informed about industry trends, market developments, and emerging technologies in printing and packaging to provide informed guidance and recommendations to clients.
Maintain detailed records of client interactions, project specifications, and other relevant information in the company\\\\\\\\\\\\\\\'s CRM system.
Strive to continuously improve the client servicing process, implementing best practices and refining strategies to enhance overall client satisfaction and loyalty.

کمپنی کا لوگو
Key Accounts Manager (IMT & LMT)
JAAZZA FOODS
مارچ ۲۰۲۳ - دسمبر ۲۰۲۳ | Lahore, Pakistan


Building and maintaining strong relationships with key accounts, including major retailers, grocery chains, and food service providers.
Developing and implementing sales strategies and plans to grow sales revenue and market share within key accounts. Setting sales targets, identifying growth opportunities, and aligning sales strategies with company objectives.
Negotiating pricing, terms, and contracts with key accounts to maximize sales revenue and profitability while maintaining positive relationships. 
Working closely with product development and marketing teams to identify and develop products or promotions tailored to the needs of key accounts. Coordinating product launches, promotions, and marketing campaigns to drive sales and increase brand visibility within key accounts.
Collaborating with supply chain and logistics teams to manage inventory levels and ensure timely delivery of products to key accounts. Monitoring inventory levels, forecasting demand, and managing product allocations to prevent stockouts or overstock situations.
Conducting market analysis and competitive intelligence to understand market trends, competitor activities, and consumer preferences within key accounts. Using insights to identify opportunities for growth and develop strategies to stay ahead of competitors.
Conducting market analysis and competitive intelligence to understand market trends, competitor activities, and consumer preferences within key accounts. Using insights to identify growth opportunities and develop strategies to stay ahead of competitors.
Collaborating with cross-functional teams, including sales, marketing, operations, and finance, to align strategies and ensure seamless execution of sales plans. Providing feedback and insights to internal teams to drive continuous improvement and innovation.
Monitoring sales performance against targets, analyzing sales data, and preparing regular reports and presentations for management and key stakeholders. Identifying areas for improvement and making recommendations for adjustments to sales strategies and tactics.

کمپنی کا لوگو
Elmore Skin Care
Brand Ambassador Manager (LMT & IMT)
ستمبر ۲۰۲۱ - دسمبر ۲۰۲۲ | Lahore, Pakistan


Spearheaded recruitment, identifying, and onboarding top-tier brand ambassadors aligned with Elmore\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s values and marketing objectives. Conducted thorough training programs to equip brand ambassadors with in-depth product knowledge, brand messaging, and effective communication strategies.
Established and maintained a meticulous schedule for brand ambassadors, ensuring optimal coverage for promotional events, product launches, and marketing campaigns.
Provided ongoing supervision, support, and constructive feedback to elevate brand ambassador performance and overall team effectiveness.
Orchestrated seamless communication between the brand ambassador team and the marketing department, facilitating the smooth flow of information and campaign details.

کمپنی کا لوگو
Key Accounts & Institutional Manager (LMT& IMT)
Dr Masood Pharma
جنوری ۲۰۲۰ - دسمبر ۲۰۲۰ | Lahore, Pakistan


Employed as a Key Account Manager at Masood Homoeopathic Pharmaceuticals, I hold pivotal responsibilities.
My foremost duty entails developing the market and introducing our company\\\\\\\\\\\\\\\'s newly launched brand of Organic tea to potential clients across Pakistan.
I actively collaborate with the marketing team, contributing to the design and development of compelling marketing campaigns.
With precision and foresight, I strategize, plan, and execute sales activities to propel our sales campaigns to success.
Crafting tailored offerings, my focus lies particularly on satisfying the needs of institutional clients.
Methodically, I arrange and coordinate product sampling sessions to ensure successful trials.
Operating with autonomy, I traverse the nation, conducting sales promotional visits with customers.
Diligently, I compile comprehensive reports encompassing all visits and minutes, ready to be presented to management.
I maintain direct communication channels with all clients, diligently following up and effectively delegating tasks to the downline team.

کمپنی کا لوگو
Business Development Manager
Excel Cards (Printing & Packaging House)
مارچ ۲۰۱۸ - اکتوبر ۲۰۱۹ | Lahore, Pakistan


Proactively identifying promising sales prospects, effectively showcasing our offerings to newcomers, and fostering enduring rapport with fresh contacts.
Effectively disseminating information on our latest product innovations to potential clients.
Diligently ensuring prompt payment recovery for sustained financial health.

کمپنی کا لوگو
Client Service Manager
The Harper Flux, - Media Agency
جولائی ۲۰۱۵ - دسمبر ۲۰۱۷ | Lahore, Pakistan


Facilitate seamless communication between client specifications and production teams, ensuring alignment and understanding of project requirements.
Deliver timely updates to clients, keeping them informed about the progress of ongoing projects and campaigns.
Take charge of executing and coordinating the development of the Media Plan, ensuring strategic alignment and optimal utilization of resources.
Spearhead brainstorming sessions with the team to generate innovative ideas for Below-the-Line (BTL) campaigns, fostering creativity and strategic thinking.
Oversee the coordination of all projects from initial proposal stages through to execution, ensuring smooth workflow and adherence to deadlines.
Conduct daily cross-checks to ensure execution aligns with planned timelines, proactively addressing any deviations to maintain project efficiency.
Implement activity-based reporting mechanisms to track progress and performance metrics, facilitating data-driven decision-making and optimization efforts.




 
 

 








 

کمپنی کا لوگو
Asst Brand Manager
HI TECH Lubricants (ZIC Engine Oil)
دسمبر ۲۰۰۷ - مارچ ۲۰۱۴ | Lahore, Pakistan


Actively engage in strategic inactivation plans for customer-specific point-of-purchase (POP) initiatives, ensuring effectiveness, and offering valuable feedback for refinement.
Play a crucial role in managing program budgets, meticulously overseeing expenditure, and providing detailed monthly and quarterly budget reports.
Take charge of coordinating all Above-the-Line (ATL) and Below-the-Line (BTL) activities, ensuring seamless execution and alignment with organizational goals.

تعلیم

Superior University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Business, Marketing (Brand Management, Consumer Behavior), MBA
2016
Lahore Punjab universty
بیچلرز, بیچلرز ان آرٹس, ‎
Becholer In Arts
2007

پیشہ ورانہ مہارتیں

ماہر Excel
ماہر Good Memory
ماہر Word
ماہر Analysis of Information
ابتدائی Conservation Awareness
ماہر Email Writing
ابتدائی Positive Attitude by Mr. Amjad Shehzad
ابتدائی Presentation Skills
ابتدائی Pursuing News Stories
ابتدائی Representation Skills
ابتدائی Soft Skills
ماہر Sweeping Knowledge