خلاصہ

• Handling term deposit
• Lead the team of Customer Relationship department in association with miscellaneous general banking departments
• Ensured the highest level of customer services
• Highlighted and gave recommendations for some structural changes as well as revision the objectionable and sluggish operational activities to help reducing customer anxiety
• Carried out multiple client transactions based on their profile
• Coordinated the customer complaints; logging processing and expediting the complaints of the customers
• Miscellaneous correspondences with the customers and Head Office for general banking operations
• Assist Manager Operations

تجربہ

کمپنی کا لوگو
Manager Operations
اپریل ۲۰۰۵ - جنوری ۲۰۱٦ | Islamabad, Pakistan

کمپنی کا لوگو
CD Incharge
Saudi Pak Commercial Bank Ltd
مارچ ۲۰۰۲ - مارچ ۲۰۰۵ | Islamabad, Pakistan

تعلیم

Hamdard University
ماسٹرز, , MBA‎
Finance
فی صد 75%
2001
Al-Khair University
بیچلرز, , BBA‎
فی صد 80%
1999
slamabad College For Girls F-6/2 Islamabad
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Medical‎
فی صد 57%
1996
slamabad College For Girls F-6/2 Islamabad
, Matric in Science‎
فی صد 65%
1994
Islamabad College For Girls F-6/2 Islamabad
میٹرک / او لیول, , Matric in Science‎
فی صد 68%
1994

پیشہ ورانہ مہارتیں

ماہر Branch Banking
ماہر Managerial Skills
ماہر Microsoft Applications Experience

زبانیں

ماہر انگریزی

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