1. Currently working as a Operation Manager OG I in Faysal Bank limited shahdadkot Branch since 31-10-2016 UpTo date
2- Strong Communication skills. 2- Working as a cash officer OG III in Bank Al Habib Limited from 26 August 2013 upto date. 3- Ability to interact with varied customers, solving there quires. 4- Customer care management across banking.
1.Team Leadership:
Lead, motivate, and coach a team of service representatives to ensure high performance and productivity.Conduct regular team meetings to communicate goals, provide feedback, and address any issues or concerns.
2.Customer Service:
Ensure that all customers receive prompt, courteous, and efficient service.Handle escalated customer inquiries or complaints, ensuring timely resolution and customer satisfaction.
3.Operations Management:
Oversee daily branch operations, including cash handling, transaction processing, and adherence to security procedures.Monitor inventory levels and ensure adequate supplies are available to meet customer demand.
Cash Operation