خلاصہ

 Solution focused and proactive Operations professional possessing immaculate knowledge of Operations, logistics, Procurement, Vendor & Complaint Management.


 Capable of making Daily & Monthly Sales reports. Expert at working on SAP & ERP while rendering support in checking and managing inventory control


 Level-headed professional with blend of academic credentials, analytical agility and relentless enthusiasm towards Sales & Operations systems and Sales management; capable of executing measures to maintain consistency of system.


 Effective team player having capability to ensure execution and timely management of services to meet company’s objectives and deadlines. Has competency in domains of business communication, presentation and project planning.


CORE STRENGTHS

تجربہ

کمپنی کا لوگو
Manager Sales & operations
Aerospace Baykee Pakistan (Pvt.) Ltd
اکتوبر ۲۰۲۳ - موجودہ | Islamabad, Pakistan

Managing overall North Region Ups Sales & Operations.

کمپنی کا لوگو
Senior Executive Operations & Customer Support ( Nation Wide)
Makkays Private Limited
اگست ۲۰۲۲ - موجودہ | Islamabad, Pakistan

 Managing overall Operations across Pakistan regarding Pre Sales & Post Sales
 Managing inventory team Regarding issuance of Goods , delivery notes ,            dispatching and invoicing
 Close relationship with Administration team for Vehicle arrangements, TCS Teams and other tasks.
 Managing Activities & Preparation of Work Plan for team members throughout Pakistan
 Preparing Quotations, Follow-up, Process the Purchase & Sale orders.
 Close Interaction with Finance department for timely invoicing
 Managing overall Complaint Management System
 Managing Warranty claims
 Managing local procurement & Vender Management
 Strong Coordination with Clients regarding Receivables
 Managing outsource teams throughout Pakistan and there expenses as per attended Activities.
 Generate Revenue through customer satisfaction by providing timely after Sales Services
 Prepare monthly revenue report
 Managing the Service Level Agreements

کمپنی کا لوگو
Executive Operations & Customer Support (Nation Wide)
Makkays Private Limited
دسمبر ۲۰۲۰ - موجودہ | Islamabad, Pakistan


Managing overall Operations across Pakistan regarding Pre Sales & Post Sales
Close Interaction with Finance department for timely invoicing
Managing Engineers Activities & Preparation of Work Plan for Engineers
Managing Warranty claims
Managing Departmental Procurement
Strong Coordination with Clients regarding Receivables/ Recovery
Managing outsource teams and there expenses as per attended Activities.
Building long term Relationship with Key Clients Regarding Sales & Post Sales Services
Generate Revenue through customer satisfaction by providing timely after Sales Services
Prepare monthly revenue report
Managing the Service Level Agreements
Prepare summary report regarding post sales services

کمپنی کا لوگو
Coordinator
Greaves Pakistan pvt ltd.
جنوری ۲۰۱۷ - نومبر ۲۰۲۰ | Islamabad, Pakistan

Manging coordination through park stan

کمپنی کا لوگو
Coordinator Power Division ( Sales & Service / Operations)
Greaves Pakistan Pvt Ltd, Ghulam Farooq Group of companies.
جنوری ۲۰۱۷ - نومبر ۲۰۲۰ | Islamabad, Pakistan


Managing the Power division service team related Activities i.e. UPS Maintenance, Complaints & Service level Agreements.
Managing the Sales activities i.e. Quotations, Clients Visits, Follow-up, Process the Purchase Orders & UPS Installations.
Preparing Sales orders & invoices.
Managing the Communications between internal & external Employees.
Providing support to clients
Managing the departmental Procurement, Vendor Management & Stock Control.
Strong follow-up for timely recovery & clients visits for receivables recovery
Prepare Sales Report, Engineer activity Report & other reports.
Managing the departmental logistics & managed the all departmental Operations.

کمپنی کا لوگو
Admin Assistant
Mofi Food (Pvt) Ltd.
جنوری ۲۰۱٦ - دسمبر ۲۰۱٦ | Hari Pur, Pakistan


Support office staff and executives, plan and schedule meetings, presentations, and other office related events
Selection of Supplier, negotiate with supplier on behalf of company
Developed new strategies and plans to achieve long-term financial goals.
Stayed up to date with technological advances and administration software to be used.
Look after the delivery process, verifying the invoices and coordinate with accounts department.
Prepared reports as required by law, regulations or company policies.

تعلیم

Preston University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MS/MBA in Finance‎
Finance and Banking
2017
COMSATS Institute of Information Technology
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Finance
2015

پیشہ ورانہ مہارتیں

ماہر Account Management
ماہر Accounting
ماہر Accounts Receivable
ماہر Accounts Software Command
ماہر Achieve Results
ماہر Adaptable to Changes
ماہر Admin Tasks Handling
ماہر Administrative Management 
ماہر Administrative Skills
ماہر Admission Management
ماہر Adobe Analytics
متوسط Advance Excel
متوسط Advance MS Office
ماہر Advertising Researching
ماہر Aftersales
ماہر Alumni Affairs
ماہر Alumni Relations Management
ماہر Analytic Thinking
ماہر Analytical Processes
ماہر Analytical Skills
ماہر Annual Planning
ماہر Answering Inquiries
ماہر Asset Management
ماہر At Multitasking
ماہر Audit Assignment Handling
ماہر B2B Business Development
ماہر B2B Manager
ماہر B2B Marketing
ماہر Bank Reconciliation
ماہر Behavior Change Communication
ماہر Behavioral Counseling
ماہر Binding Knowledge
ابتدائی BPO Supervision Skills
ماہر Branch Operations Management
ماہر Brand Advertising
ماہر Brand Management
ماہر Branding Initiatives
ماہر Budget Forecasting
ابتدائی Budgeting
ماہر Business Analysis
ماہر Business Coordination
ماہر Business Decision Making
ماہر Business Development
ماہر Business Development Process
ماہر Business Development Strategies
ماہر Business Recovery Planning
ماہر Business Sense
ماہر Business Writing
ماہر Cash Collection
ماہر Cash Registration

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

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