خلاصہ

contacting customer on behalf of clients to introduce and market their products and services using fully automated computer telephony and data base management system

- Attending inbound and outbound calls
-satisfying customer and answering all the questions .
-Meeting SLA (service level Agreement)requirement
-Meeting QA ( quality Assurance) standard
-Activation and deactivation of debit card and credit card including product awareness and service level

تجربہ

کمپنی کا لوگو
Phone Banking
Mcb Bank
فروری ۲۰۱۸ - جون ۲۰۱۹ | Karachi, Pakistan

- Attending inbound and outbound calls
-satisfying customer and answering all the questions .
-Meeting SLA (service level Agreement)requirement
-Meeting QA ( quality Assurance) standard
-Activation and deactivation of debit card and credit card including product awareness and service level

تعلیم

PAF Karachi Institute of Economics & Technology (PAF-KIET)
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, Human Resources‎
Managemnt, humen Resources, Recruitment
CGPA 3.7/5
2017

زبانیں

متوسط اردو
متوسط انگریزی

آپ کن کمپنیز کی پیروی کر رہے ہیں