概要

To work for an organization offering career advancement and development opportunities in the field of process automation where experience can be leveraged and Professional skills and competencies can be enhanced.

工作经历

公司标识
Team Lead Services/ Coordinator
Essentia
Dec 2017 - 代表 | Islamabad, Pakistan

Managing existing & new products in coordination with IT Operations, Software Development, Network Operations, Content & Support teams.
Client Meetings/ communications on service Issue, quality and on its enhancement.
Product Management, Product Development, Product Road Map, Product Paper/ Design Document.
Management of the assigned portfolio of the products and keep a track of the revenue and quality of the service for the end users.
Follow up of Contract Agreement/ Addendums
Making Project Implementation Plan and also end to end communicating with clients and technical/ operation team for product development & its testing.

公司标识
Operations Coordinator
Linear Pharmaceuticals
Aug 2015 - Dec 2017 | Islamabad, Pakistan

Key Responsibilities:-
 Product Management/ Features Enhancement/ Product Promotion.
 Assist Managers in day to day coordination and management of business operational activities.
 Monitor, control and manage business operations to meet customer expectations and company goals.
 Liaise between customer and management to ensure smooth operations delivery.
 Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
 Ensure compliance with company standards and procedures.
 Build and maintain strong customer relationship through regular meetings and communications.
 Evaluate current operational performance and provide strategic plan for improvements.
 Provide directions and guidance to internal teams to achieve performance targets.
 Identify problems in operations process and resolve them in quickly and timely manner.
 Follow standard operating procedures for efficient business operations.
 Maintain clear and accurate operations documents/ procedures for reference purposes.

公司标识
Account Manager (VAS)/ Business Commercial Dept
Evamp & Saanga
Mar 2012 - Jul 2015 | Islamabad, Pakistan

Key Responsibilities:
 Managing existing & new VAS products in coordination with IT Operations, Software Development, Network Operations, Content & Support teams.
 Client Meetings/ communications on VAS service Issue, quality and on its enhancement.
 Product Management, Product Development, Product Road Map, Product Paper/ Design Document
 Product Promotion including SMS Strings, OBD promotions & free sms browsing campaigns.
 Management of the assigned portfolio of the products and keep a track of the revenue and quality of the service for the end users.
 Follow up of Contract Agreement/ Addendums
 Making Project Implementation Plan and also end to end communicating with clients and technical/ operation team for product development & its testing.
Major Projects:
 Telenor Friends (Telenor)
 Warid Radio Station (Warid)
 Geo IDOL Pak IVR (GEO/ Mobilink)
 Geo IVR (GEO/Operators)
 U-Entertainment (Ufone)
 Backup support for Mobilink Station(Mobilink)

公司标识
Computer/ Procurement Assistant
Ministry of Health, Govt. of Pakistan
Dec 2005 - Apr 2007 | Islamabad, Pakistan

* Tenders
* Bidding
* scrutinizing
* Shortlisting
* Purchase Orders
* Payments
* Product Management

学历

Liverpool John Moores University
硕士, 工商管理硕士学位, MBA‎
Accounting & Finance, Human Resource, Marketing (Brand Management, Consumer Behavior)
等级 A
2011

技能

熟练 email
熟练 Accounts Administration
熟练 Campaign Management
熟练 Commercial Business Command
熟练 Communmication Skills
熟练 Conservation Awareness
中级 Corporate HR Department
中级 Development Development
中级 Direct ales
中级 Global Business Development
中级 Government
熟练 Handling Assignments
熟练 Health Ftness
中级 manager hr and trainer
中级 Product Diversification
中级 Product Forecasting
熟练 Record Keeping
熟练 Self-driven
熟练 Software Documentation Maintenance
熟练 VAS Support
熟练 تواصل بوضوح
中级 تحليل نمو المبيعات
中级 تسويق الشركات

语言

熟练 英语

Majid 联系人

Qaiser Jamil
Confidential
Umer Nisar
Makkays