概要

I have almost 8 years of working experience in Accounts and Sales Dept. and currently working at Oladoc.com (health tech-based organization). Managing all accounts & financial concerns and 5000+ customer engagement issues across all over the Pakistan.

项目

1-Rupee Appointments with Specialist Doctors

工作经历

公司标识
Accounts| CR | BD | Strategic Project Manager
Oladoc
Jun 2018 - 代表 | Lahore, Pakistan



Job Overview:
As an Accounts| CR | BD | Strategic Project Manager, I\'m responsible for managing key customer accounts, developing and implementing customer relationship management strategies, identifying and pursuing new business opportunities, and driving strategic projects to achieve business objectives. I have work closely with cross-functional teams to ensure seamless execution of projects while delivering exceptional customer experiences.
Key Responsibilities:


Manage and maintain key customer accounts, ensuring timely and accurate billing, payments, and collections


Develop and implement customer relationship management strategies to improve customer retention and satisfaction


Identify and pursue new business opportunities, including lead generation, qualification, and conversion


Conduct regular analysis of customer data to identify trends, opportunities, and areas for improvement


Work with cross-functional teams to define, plan, and execute strategic projects that align with business objectives


Monitor project progress, identify and mitigate risks, and ensure timely delivery


Prepare and present regular reports on project status, customer metrics, and other relevant data


Collaborate with internal teams to ensure all customer touchpoints are consistent and aligned with the brand’s values


Build and maintain strong relationships with key stakeholders, including customers, vendors, and partners


Stay up-to-date with industry trends and best practices, and leverage them to improve business performance




公司标识
Assistant Accounts Manager
Executive Builders, Paragon Group
Jun 2015 - Jun 2018 | Lahore, Pakistan

公司标识
Finance Associate
Stewart Pakistan Pvt. Ltd.
Aug 2014 - Jun 2015 | Lahore, Pakistan

Working on financial related projects.

学历

Virtual University of Pakistan
硕士, 贸易硕士学位, ‎
Marketing and Financial Management
2023
SKANS School of Accountancy
证书, ACCA (Associate Chartered Certified Accountant)‎
Finance
Completed
2012

技能

熟练 Capital Budgeting
熟练 Financial Ratios Analysis
初学者 Internal Controls
初学者 Personal Tax Filings
熟练 Revenue Recognition
初学者 Strategic Finance

语言

熟练 乌尔都语
中级 英语