خلاصہ

Years of experience delivering on site system management, expertise deploying and maintaining both IT Networking Infrastructure.
Strong aptitude of identifying new technologies and solution to support client needs.

تجربہ

کمپنی کا لوگو
IT Executive
Unity Foods Limited
اکتوبر ۲۰۲۲ - موجودہ | Lahore, Pakistan


Managing core network infrastructure of Unity Foods & Sunridge Foods that includes Fortinet Firewalls, Cisco Core and Access Switches, Cisco WLAN Controller & Lightweight Access Points, Office 356 Administration & CCTV Systems.
Authentication Server (Win2008 / Win 2012 Active Directory).
Coordinate with I.S.P for internet and data Connectivity.
Managing Cisco WLC and Lightweight Access Points for Head Office users.
Evaluating vendor proposals related to IT Accessories, vendor management with SLAs and contracts management.
Create Purchase Requisition and Basic User Management on SAPB1 & S4Hana.
Managing Cloud Portal for Kaspersky Endpoint Security.
Managing Office 365 Administration & Exchange Panel.
Assist with planning, implementation, and configuration of monitoring and maintenance network and hardware.
Maintaining Video Conferencing sessions using existing tools & provide support.
Set up accounts on servers and workstations based on Active Directory (Windows Servers)
Virtual Machine Infrastructure (Xen Citrix & ESXI)
Plan & conduct trainings for users on LAN operations, +procedures & provide desktop support.
Maintain user’s data backups (NAS \\ One Drive)
Providing support for Windows / Mac environment.
Centralized application server-based application daily backup .
Ensure security through user access controls endpoint security, GPO active directory & firewalls. Proxy server. (IP Cop) & TP Link Load Balancer.
Responsible for maintaining a network of 350+ nodes & managing IT Support Team & CCTV system troubleshooting.
Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
Configuring ZK Teco Time Attendance Machine.
Configuration of Client-Side Applications and maintain Standards as per SOPs (E.g.: OneDrive, Microsoft Teams etc.).
Managing Cisco Aironet Wireless Controller & Firewall management. 

کمپنی کا لوگو
Assistant Network Support
KIPS EDUCATIONAL INSTITUTIONS
مارچ ۲۰۲۲ - موجودہ | Lahore, Pakistan


Assist with installation, troubleshooting and support for hardware, software, and networks.
Troubleshoot, document, and resolve technical issues with local and remote equipment.
Coordinate calls with information technology (IT) vendors and providers.
Configure and maintain equipment like PCs, Server, printers, scanners, phones, and network equipment.
Setting up user accounts, permissions and passwords
Configure IP & CCTV Comer’s Installations
Overseeing security of all systems, especially the internet
Installing anti-virus protection
Fixing network faults
Technical support for people using the network
Training staff on new systems
Suggesting IT solutions to business problems

کمپنی کا لوگو
Assistant Network / System Administrator
Master Sanitary Fittings
نومبر ۲۰۲۰ - مارچ ۲۰۲۲ | Lahore, Pakistan


Assist Network Administrator in supporting operating systems.
Managing Active directory.
Provide helpdesk assistance in resolving software, hardware and networkrelated problems.
Assist in equipment set-up and software installation and updates.
Assist in maintenance of computer stations.
Configure computers for new users.
Respond to service calls and emails promptly.
Coordinate with Manager to set user access, permissions and rolesto prevent unauthorized access.
Ensure smooth operation of CCTV Control Room and all the related equipment.
Deal with CCTV vendors for quotations& repair/maintenance jobs.
Evaluates, diagnoses, and troubleshoots systems and performs repairs
as necessary.

کمپنی کا لوگو
Sr.IT Support Officer
Orient Group Of Companies
جولائی ۲۰۱۹ - نومبر ۲۰۲۰ | Lahore, Pakistan


Maintain essential IT operations, including operating systems, security Tools, applications, email systems, laptops, desktops, software and hardware.
Manage remote site and monitor all infrastructure and system installation, including configurations testing and maintenance.
Communicate with clients to identify what they want in system to accomplish.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
Providing technical support across the company (this may be in person or over the phone).
Repairing and replacing equipment as necessary.

کمپنی کا لوگو
IT Lab Incharge & Admin
Aspire Grammar School Johar Town
فروری ۲۰۱۸ - جون ۲۰۱۹ | Lahore, Pakistan


Installing and configuring computer hardware operating systems and applications.
Monitoring and maintaining computer systems and networks.
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Replacing parts as required.
Providing support, including procedural documentation and relevant reports.
Supporting the roll-out of new applications.
Troubleshooting / repairing software and hardware problems on Pc, Laptops, and Printers.
Support and deploy, Windows 2000, Windows XP, Microsoft Office, and other office environment software.

کمپنی کا لوگو
ITO
Beaconhouse School System
مارچ ۲۰۱٦ - فروری ۲۰۱۸ | Lahore, Pakistan


Installing and configuring computer hardware Operating systems and applications.
Monitoring and maintaining computer systems and networks.
Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
Troubleshooting system and network problems and diagnosing and Solving hardware or software faults.
Replacing parts as required.
Providing support, including procedural documentation and relevant reports.
Supporting the roll-out of new applications troubleshooting / repairing software and hardware problems on Pc, Laptops, and Printers.
Support and deploy, Windows 2000, Windows XP, Microsoft Office, and other office environment software.

تعلیم

Virtual University of Pakistan
ماسٹرز, ماسٹر آف پبلک ایڈمنسٹریشن, ‎
Public Administration
2022
Allama Iqbal Open University
بیچلرز, بیچلرز ان آرٹس, ‎
General Science
2019

پیشہ ورانہ مہارتیں

ماہر 1st & 2nd Line
ماہر Accurate Record Keeping
متوسط Active Directory
متوسط Application Networking
ماہر C Problem Solving
ماہر Computer Hardware Installation
ماہر Computer Network Operations
ماہر Computer Software Installation
ماہر Cooordination Skills
ماہر Critical Thinking
ماہر Good Team Player
ماہر Hardware Knowledge
ماہر Hardware Software Knowledge
ماہر Helpdesk Support
ماہر Information Technology Strategies
ماہر Integration Of Systems
ماہر IP CCTV Handling Knowledge
ماہر IT Expert
ماہر IT Hardware Support
ماہر IT Support
ماہر IT Troubleshooting
متوسط MCSE
ماہر Nutrition Management:
ماہر Office Coordination
ماہر Operating System Administration
ماہر Printer Scanner Installation
ماہر Programming Skills
ماہر PRTG Monitoring Tools
ماہر Record Keeping
ماہر Record Maintenance
متوسط Software Audits
ماہر Software Development
ماہر Software Installations
ماہر Software Problems Solving
ماہر Software Tools
ماہر Special Effects
ماہر Strategic Thinking
ماہر Structural Draft
ماہر System Operating
ماہر Tbricklaying
ماہر Team Player
ماہر Technical Management
ماہر Technical Understanding
ماہر Troubleshoot Hardware
ماہر Troubleshooting
ماہر VAS Support
ماہر ViciDial
ماہر VLANs
متوسط Web Development
متوسط Wireless Network

زبانیں

ماہر اردو
ماہر انگریزی

Awais آپکے جاننے والے