Contribute to the creation and implementation of best practice Quality strategy, policies, processes and procedures to aid and improve operational performance
Contribute to new business initiatives and projects and review and communicate the impact on Quality Management Systems (QMS)
Develop the Quality Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plans and objectives.
Implement all relevant procedures described in the Quality Management System (QMS).
Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies whilst ensuring simplicity and understanding for their use.
Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
Train others in all aspects of the quality system and application of procedures.
Undertake regular internal/external process audits of the QMS.
Conducts safety meeting audits and inspections to ensure compliance, evaluate performance, identify corrective action and implement follow up assessment
Provide detailed analysis of the QMS KPIs to senior management.
Ensure KPIs are met by working to the overall plan, including management of, and reporting.
Report on achievement of targets and identify any actions required.
Motivate and coach the team to operational success, both in terms of quality delivery and customer satisfaction
Review, implement and update company records e.g. training matrices, performance reviews, risk assessments.
Report to top management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement
Conduct periodic management review meetings