Enter Description

Providing Level-1 and 2 support
Monitor and troubleshoot Ethernet, Switching, Routing Protocols, TCP/IP, VLAN\'s.
Network Monitoring.
Monitoring upstream Bandwidths also escalate and follow up the complaint in case of any issue.
Providing IT Technical support to corporate customers and local consumers.
Forwarding corporate complains to concern department and make sure that complain resolved in time.
Making decisions at run time and get the things going on smoothly.
Deal technical queries of the valued clients related to Internet, VPN, Layer 2 VPN and other Data connectivity.
Monitor and Capture network traffic for troubleshooting and capacity planning purpose.
Monitoring IP Traffic using MRTG (Multi Router, Traffic Graph) and reporting of issues.
Log, track, escalate and update calls through the Remedy.
Priming root cause analysis and following up on problems with other teams and vendor.

Hands on experience Mikrotik RouterBoard CCR1036-12G-4S Configuration of new links on OLT (Consumer and Corporate) L2 and L3. Analyze and troubleshoot of links on OLT and ONT. Live Monitoring of Fiber links through GPON NMS tool (Displays current status, fiber signals, configuration etc) STG graphs for bandwidth Monitoring. Winbox (Mikrotik RouterBoard) for monitoring and analyzing PPPoE sessions (RADIUS) •Shows active connections •Current and total Bandwidth usage since PPPoE session was active •Current and total Bandwidth usage on physical link •Can torch on PPPoE sessions for packet analysis •Other Testing tools like ping, packet sniff etc

How to produce a program.
How to record a program.
Wireless Communication (WLL).
Switching.
Transmission.

To check equipment in MSC.
Learning about GSM, SS7 and SIGTRAN.
Audit of category #2 (Fault no).
Audit practicing of circuit id (CIC) and terminal id (TID).

Understanding operation of FM broadcasting.
Behaved as Operation Engineer for Live Shows
Recording /Editing of different programmes on computer system.
Antenne System of AM/FM.
FM transmitters