Responsible for Returns and maintaining the return diss-satisfaction rate
Supervision of Returns and Refunds department
Seller Inquires & General Inquires
Pre-sales, post sales and after sales services
A-Z claim, Charge Claims, feedback Resolutions
Verification and Validation Analyst
Order Management
Contact with Manufacturer and Source for purchase and sale purpose.

Manage and Direct the Retail Department operations to achieve sales targets.
Analyze sales data, expenses and profitability of Celeste Houses on monthly basis and present in Monthly Review Meeting (MRM).
Research and come up with new product ideas with detail planning of sourcing, branding and advertising.
Planning and controlling how to dealing with customer what they asking and what I am offering working on the customer demand and supply and focusing on the customer for the complete satisfactions about the product and services.
Actively plan and promote retail signage and advertisement efforts with the cooperation of Advertising Department.
Monthly targets achievement with full effort and sometime also give the extra time and effort for target achievements.

Instructions about Textile ( Quality Control In Garments )
Lectures and practical about textile planning of their Product.
Supply Chain Operation Regulations of Textile Quality segments.
SCOR of textiles from raw material to end consumer.
Selection and preparing them for textile departments.

Maintain strong working relationships with our vendors
Review purchasing agreements with vendors and maintain open lines of communications with those vendors
Develop an active process for measuring supply inventory and determining purchasing needs based on quarterly and annual numbers
Stay up to date with industry trends and establish long-term purchasing arrangements with vendors when it is beneficial to the company
Compare product deliveries with issued purchase orders and contact vendors when there are discrepancies