概要

A highly experienced and competent IT support professional with ten years experience in a variety of office and field based environments. A level head and rational approach to problem solving leads to reliability and fast solutions to IT technical issues. An excellent communicator with the ability to explain procedures in a practical and user friendly way means that many IT problems can be solved via the telephone. Comfortable working as part of a team or independently with a focus on delivering quality IT support on a continuous basis.

工作经历

公司标识
Manager I.T
Omni Group Of Companies
Oct 2019 - Dec 2021 | Karachi, Pakistan

Configuring and troubleshooting multiple platforms such as MS Windows (All versions) & MS Office (All versions).Fixing troubleshooting & manage third party ERP software applications i.e. Cane Procurement System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc.Administrating and designing network (LAN, WLAN, WAN) / Internet, voice & video networks.Develop the network strategy, capacity planning, and selection of networking hardware.Investigate, diagnose and resolve network problems.Analyze and repairing of faults on Systems (Server Machines, Desktops, and Laptops), Printers (Dot matrix, Laser) and peripheral equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc.Compose multiple document, four color designing and printing work if necessary.Self-starter, able to work with limited supervision, with excellent time management, prioritization and multitasking.Troubleshooting a CCTV system.Windows server 2012r2 AD mange and troubleshooting.

公司标识
Manager I.T
Omni Group Of Companies
Oct 2019 - Dec 2021 | Karachi, Pakistan

Configuring and troubleshooting multiple platforms such as MS Windows (All versions) & MS Office (All versions).Fixing troubleshooting & manage third party ERP software applications i.e. Cane Procurement System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc.Administrating and designing network (LAN, WLAN, WAN) / Internet, voice & video networks.Develop the network strategy, capacity planning, and selection of networking hardware.Investigate, diagnose and resolve network problems.Analyze and repairing of faults on Systems (Server Machines, Desktops, and Laptops), Printers (Dot matrix, Laser) and peripheral equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc.Compose multiple document, four color designing and printing work if necessary.Self-starter, able to work with limited supervision, with excellent time management, prioritization and multitasking.Troubleshooting a CCTV system.Windows server 2012r2 AD mange and troubleshooting.

公司标识
IT INCHARGE
GARRISON PUBLIC LIBARAY MULTAN CANTT
Nov 2017 - Sep 2019 | Multan, Pakistan

NEW setup sever DEll R2 and nas storage device installation wifi management system CCtv camera system .establish Network LAN and Wan
Configuring & Troubleshooting various Microsoft Platforms such aswindows server 2012 r2 Windows-Seven, Windows XPs & Ms. Office (All Versions).
? Analyze and repairing of faults on Systems (Server Machine r2&nas, Desktop, Laptop), Printers (Dot matrix, Laser) and Peripheral Equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc?).
? Analyzing & Developing key components using methodologies prescribed techniques.
? Technical knowledge of current Network Hardware, Protocols, Standards and Network security.
? Knowledge of Switches, Routers, CPE, U-Bridge etc?.
? Administrating & Designing Network (LAN, WLAN, WAN) / Internet, voice & video networks.
? Ability Develop the Network Strategy, Capacity Planning, and Selection of Network Hardware.
? Investigate, diagnose & resolve network problems.
? Self-starter, able to work with limited supervision, with excellent time Management, Prioritization and Multitasking.
? Able to learn, troubleshoot & manage quickly third party software applications (i.e. Cane Purchasing System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc?) for different departments.
? Accept Challenges and initiate new tasks.
? Communication & negotiation with users & staff of Organization.

公司标识
System Support Officer
KHOSKI SUGAR MILLS (PVT) LTD.
Dec 2012 - Apr 2017 | Khoski, Pakistan

? Configuring & Troubleshooting various Microsoft Platforms such as Windows-Seven, Windows XPs & Ms. Office (All Versions).
? Analyze and repairing of faults on Systems (Server Machine, Desktop, Laptop), Printers (Dot matrix, Laser) and Peripheral Equipments (VGA, Sound Blaster, Modem, Scanner, UPS etc?).
? Analyzing & Developing key components using methodologies prescribed techniques.
? Technical knowledge of current Network Hardware, Protocols, Standards and Network security.
? Knowledge of Switches, Routers, CPE, U-Bridge etc?.
? Administrating & Designing Network (LAN, WLAN, WAN) / Internet, voice & video networks.
? Ability Develop the Network Strategy, Capacity Planning, and Selection of Network Hardware.
? Investigate, diagnose & resolve network problems.
? Self-starter, able to work with limited supervision, with excellent time Management, Prioritization and Multitasking.
? Able to learn, troubleshoot & manage quickly third party software applications (i.e. Cane Purchasing System (CPS), Electronic Loading Point (ELP), Electronic Survey (E-Survey) etc?) for different departments.
? Accept Challenges and initiate new tasks.
? Communication & negotiation with users & staff of Organization.

公司标识
Associate producer
GEO NEWS NETWORK
Feb 2009 - Aug 2011 | Karachi, Pakistan

公司标识
franches coodinater
(DWP) Warid Telecom (Pvt.) Ltd Pakistan.
Feb 2008 - Feb 2009 | Karachi, Pakistan

公司标识
customer relation officer
Telenor Pakistan
Apr 2007 - Oct 2007 | Layyah, Pakistan

学历

Netsol Technology Institute
短课程, Autocad‎
AutoCAD
Completed
2014
University of Karachi
硕士, , MS MASS COMMUNICATION‎
Electronic Media
2013
National University of Modern Language (NUML)
短课程, English Language‎
English
Completed
2013
BZUMultan.
学士, 技术学士, BS IT‎
Computer Networks and Communication
CGPA 3.8/4
2012
Institute of Southern Punjab, Multan
大专, Computer hardware and software‎
Computer
Completed
2011
BISE
大学入学/0级, 科学, matric‎
BIO.CHM.PHY
等级 B
2010
BISE
中级/A级, 艺术系, FA‎
Computer
2005

技能

熟练 Active Directory Experience
中级 Answering Inquiries
熟练 Computer Hardware Assembly
中级 Delievry Planning
中级 Elp
中级 English Communication
熟练 Fast Typing
熟练 Flexography
初学者 Franchise Sales
熟练 Handling Assignments
熟练 Installation and Software Configuration
熟练 IP CCTV Handling Knowledge
熟练 IT Hardware Support
中级 Media Foundation
初学者 MS Desktop Customer Service
中级 Network Security Implementation
中级 Networking Protocol
熟练 Nstall And Upgrade Computer Software
熟练 Printer Repring
中级 Provide Documentation And Technical
熟练 Selling Capabilities
熟练 Troubleshooting Skills
熟练 Warranty Quality Assurance Process
中级 استشارات إدارة المبيعات

语言

熟练 Saraiki
熟练 乌尔都语
初学者 普什图语
中级 信德语
中级 英语
熟练 旁遮普语