To oversee the entire HR operations, which include but are not limited to Employee Relations, Rosters and Attendance, Leaves, Performance Management, and Personal Files Management.
Maintains a functional human resource information system that satisfies the needs of the department and the organization
Prepare and Present the HR reports to management on a regular basis.
Coordinates with ERP team to deploy automated tweaks in the system as needed.
Leaves management, Final settlement, etc HR-related operations.
Ensuring all relevant communications and data are updated and recorded
Preparing correspondence for disciplinary action or other employee issues
Maintaining employee record

Presently working as an Sr. HR Officer in Shifa Foundation which is sister concern of Shifa International Hospital Ltd Islamabad (JCI Accredited).
I. Understanding manpower requisition from concern dept.
II.Understanding the requirement and accordingly drafting a job descriptionand getting it approved from concerned person.
III.Screening the candidate by conducting telephonic or personal
interviews as the case may be.
IV.When a particular candidate is finalized and selected, giving him offerletters, issuing appointment letter with working agreement and policies.
V. Properly filing relevant document of new joiner as required and
introducing him/her to the team, supervisor and manager.
VI.Making or amending the existing policies and procedures.
VII.Keeping a track of attendance of employees and leaves taken.
VIII.Handling cross culture things and other employee related issues.
IX.Organizing training sessions of our SCOPE dept (Shifa Centre of
Professional Excellence)
scope.shifafoundation.org
Apart from above mention responsibilities Shifa Foundation organizes medical camps and I voluntarily participate in medical camps as well.

I’m working as a Sr. HR Officer as a part-time employee in E-Shifa (Shifa Integrated
Healthcare Technologies) which is JCI (Joint Comission International) Accredited as well basically E-Shifa is home healthcare provider and I’m responsible for:

 Timely Health Insurance of employees and processing medical claims.
 Updating HR data on HRIS.
 Initial interviews of candidates.
 Processing clearance & final settlement after resignation or completion of     contract.
 Travel claims of employees.

I. I have worked as Coordinator, Medicine & Allied in Medical Staff Affairs
at Shifa International Hospitals Ltd, JCI Accredited from July 2015 to
June 2016. My responsibilities are as follows:
II. Recruiting Medical staff (Including Medical Officers, Post Graduate Trainees,
Consultants) - this includes preparing advertisements, checking application
forms, short listing candidates, arranging interviews with head of
Department, compiling results, conducting reference checks, preparing the
offer letters and facilitation of new employee orientations and trainings.
III. Provide Medical Staff/Consultants with information about policies, job
duties, working conditions, wages and opportunities for promotion and
employee benefits.
IV. Process, verify, and maintain documentation relating to personnel activities
such as staffing, recruitment, training, grievances, performance evaluations,
and Classifications.
V. Serve as a link between management and Medical Staff/Consultants by
handling questions, interpreting and administering contracts and helping
resolve work-related problems.
VI. Maintains appropriate filing system to ensure safe keeping of relevant
data/documents.

I have worked in Northwick Park Hospital London - UK [NHS - National Health Services] in the logistics. Northwick Park Hospital is the second largest hospital in the North West London Hospitals NHS Trust (NWLH). located in Harrow, it not only serves the Brent and Harrow population, but also patients that have been referred from throughout the UK and abroad – in total over half a million patients each year. My responsibilities included following:
I... Liaising with the other key departments of the hospital and make necessary arrangements for the patients.
II...I was a key member of soft services helpdesk I had to ensure that effective responses to calls are made, and that smooth operation of the system is achieved and maintained.
III...Being an active member of Logistics Department I was actively involved in delivery of essential sensitive items e.g., blood products (RBC, FFP, PLTS), radiology products, items for Operation Departments etc. in close co-ordination with other departments.
IV...I have also successfully done trainings to cover crash calls, cardiac arrest, major hemorrhage which gives me more confidence to deal in pressuresituations.
V... Officially commended for initiative, enthusiasm, tenacity, persuasiveness,intense customer focus and dependability in performance evaluations.
VI...This job has given me lot of confidence in dealing with the customers andpatients undress stressful and pressure situation.
Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.

Have worked in U-fone GSM as a Customer Support Officer in their Regional office –Lahore. U-fone is among biggest mobile companies in Pakistan. My responsibilitiesincluded:
I. Handling customer’s complaints and provide them with the best possible solution.
II.Selling and promoting company’s products.
III.Liaising with other company departments in order to solve customer’s queries on priority basis.
IV. Influences customers to buy or retain product or service by providing product reference information.
V. This job has given me hands on experience in public dealing and to efficiently face customers.

I Have worked in U-fone GSM as a Customer Support Officer in their Regional office –Lahore. U-fone is among biggest mobile companies in Pakistan. My responsibilitiesincluded:
I. Handling customer’s complaints and provide them with the best possible
solution.
II.Selling and promoting company’s products.
III.Liaising with other company departments in order to solve customer’s queries on priority basis.
IV. Influences customers to buy or retain product or service by providing product
reference information.
V. This job has given me hands on experience in public dealing and to efficiently face customers.