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概要
Likes technology and analytics, logical and rationale thinker, takes charge, expresses opinions, builds relations, welcomes criticism | An HR artist with sales and service insight | Academic blend of IT and Business Management | HR learning manager and lecturer | Certified Job Analyst | Certified HR professional | Certified Train The Trainer
工作经历
Head Talent Acquisition
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Sr. Talent Acquisition Specialist & HRBP
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Senior HR Business Partner
To provide right HR partnership to Sales, Operations, Risk, Analytics, Finance and Administration for management of 2300 employees enabling business growth at desired pace.- Talent Acquisition & Management- Performance Management- Budgeting & Capacity Planning- Job Analysis & Design- Employee Recognition & Reward Program- Payroll ManagementSkill Stack: HRIS, OneNote, Excel, Visio, MS Project, KPIs
Asst. Manager Customer Services
Headed team of 37 from 9 consumer finance offices- Client experience management- Prepare action plan for improvements- CS Talent Acquisition & Management- Process re-engineering- Evaluate customer support results- Handle maintenance & correspondenceSkill Stack: Card Memo, Global, Vision Plus, Card Pro, MS Office, KPIs
Market Research Consultant
- To provide consultancy for launching new web portal- Establish \'Lloyds MIU\' a brand by working on price, competition and differentiation- To conduct F2F and online interviews with current and ex-clients- Prepared a detailed report to identify flaws, CSF\'s, and effective branding concepts
