This role is designed to support undergraduate student success and retention by offering academic guidance, coordinating student support initiatives, and facilitating engagement programs. The position helps students navigate academic policies and procedures, ensures timely interventions for those at academic risk, and contributes to a positive student experience through effective advising, program coordination, and collaboration with stakeholders.
Key Responsibilities
- Provide academic and non-academic advising during regular office hours, guiding students on academic planning, university policies, and available support resources.
- Monitor and support first-year and academically vulnerable students through early alert interventions, mandatory advising meetings, withdrawal case management, and timely documentation.
- Review and process Semester Off applications in line with university policies.
- Evaluate and administer Pass/Fail applications, ensuring compliance with academic regulations and clear communication with relevant parties.
- Manage Inter-School Transfer applications by advising students and coordinating with academic departments throughout the process.
- Assist in planning, coordinating, and executing Orientation Week activities to ensure a smooth transition for new students.
- Coordinate the Peer Ambassador at LUMS for Social Support (PALs) Program and Comm Tutors program, including recruitment, training, supervision, and ongoing support of peer leaders to enhance engagement and academic success.
- Maintain accurate student records and advising documentation, adhering to institutional policies and confidentiality standards.
- Undertake additional duties and special projects as assigned to support departmental goals and student success initiatives.
Required Qualifications
- Bachelor’s Degree in Business Administration, Management, Social Sciences, or a related field.
- Fresh graduates or candidates with up to two years of relevant experience, preferably in academic advising, student affairs, program coordination, or within a higher education institution.
Preferred Qualifications and Benefits
- Strong organizational, coordination, and project management skills.
- Excellent written and verbal communication abilities.
- Effective interpersonal skills to engage with students and stakeholders.
- Ability to manage multiple tasks, prioritize workloads, and meet deadlines.
- Proficiency in Microsoft Office applications.
- Attention to detail, strong record-keeping, and problem-solving capabilities.
- Discretion in handling sensitive student information and maintaining confidentiality.
- Experience in coordinating programs, events, and activities.
- Familiarity with website management or online content updates is an advantage.
LUMS offers a dynamic learning ecosystem that promotes innovation, skills development, and cross-disciplinary exploration. Employees have the opportunity to collaborate with leading academic minds and seasoned professionals. The institution values intellectual freedom and encourages diverse perspectives for mutual growth.
The benefits package includes Provident Fund, Group Life Insurance, EOBI Pension Scheme, outpatient medical coverage for employees and their families, and inpatient health insurance covering self, spouse, and dependent children. The campus features world-class facilities such as a sports complex with international-standard courts, a FINA-certified swimming pool, gender-segregated gyms, diverse dining options, a mosque, medical center, library, parking, female transport services, and a professionally managed daycare center.
Additional perks include corporate and internal educational discounts. These encompass tuition fee waivers for employees’ children enrolled at LUMS, scholarships for master’s programs, and access to executive development programs through the Rausing Executive Development Center (REDC).
LUMS is an equal opportunity employer committed to diversity and inclusion. The university does not discriminate based on gender, race, religion, caste, ethnicity, age, disability, or social status. Candidates from minority groups are strongly encouraged to apply.