Academic Advisor

This role is designed to support undergraduate student success and retention by providing comprehensive academic guidance, coordinating student support initiatives, and facilitating engagement programs. The position involves assisting students in understanding academic policies and procedures, offering timely interventions for those academically at risk, and enhancing the overall student experience through effective advising, program coordination, and collaboration with various stakeholders.

Key Responsibilities

- Provide academic and non-academic advising during regular office hours, guiding students on academic planning, university policies, and available support resources.
- Monitor and support first-year and academically vulnerable students through early alert systems, mandatory advising sessions, withdrawal case management, and accurate documentation in the student management system.
- Review and process Semester Off applications in line with university policies and procedures.
- Evaluate and administer Pass/Fail applications, ensuring compliance with academic regulations and timely communication with relevant parties.
- Manage Inter-School Transfer applications by advising students and coordinating with academic departments throughout the transfer process.
- Assist in planning, coordinating, and executing Orientation Week activities to ensure a smooth transition and positive onboarding for new students.
- Coordinate the Peer Ambassador at LUMS for Social Support (PALs) Program and Comm Tutors program, including recruitment, selection, training, supervision, and ongoing support of peer leaders to foster student engagement and academic success.
- Maintain accurate student records and advising documentation, adhering to institutional policies and confidentiality requirements.
- Undertake additional duties and special projects as assigned to support departmental goals and student success initiatives.

Required Qualifications

- Bachelor’s Degree in Business Administration, Management, Social Sciences, or a related field.
- Fresh graduates or candidates with up to two years of relevant experience, preferably in academic advising, student affairs, program coordination, or within a higher education institution.

Preferred Qualifications and Benefits

- Strong organizational, coordination, and project management skills.
- Excellent written and verbal communication abilities.
- Effective interpersonal skills with the ability to engage students and stakeholders constructively.
- Ability to manage multiple tasks, prioritize workloads, and meet deadlines efficiently.
- Proficiency in Microsoft Office applications.
- Attention to detail, strong record-keeping, and problem-solving capabilities.
- Discretion and confidentiality in handling sensitive student information.
- Experience in coordinating programs, events, and activities.
- Familiarity with website management or online content updates is an advantage.

What We Offer

LUMS provides a dynamic and innovative work environment that encourages continuous learning and professional growth. Employees have the opportunity to collaborate with leading academic minds and seasoned professionals. The institution values intellectual freedom, supporting exploration across disciplines and fostering a diverse and inclusive community.

Benefits include:
- Provident Fund, Group Life Insurance, and EOBI for pension schemes.
- Comprehensive outpatient medical coverage for employees and their families.
- In-patient health insurance covering employees, spouses, and dependent children.

The campus features world-class facilities such as a Sports Complex with international-standard courts, a FINA-certified swimming pool, separate gyms for men and women, a variety of dining options, a mosque, medical center, library, parking, female transport services, and a professionally managed Day Care Center.

LUMS also offers a range of corporate and educational discounts, including tuition fee waivers for employees’ children enrolled as undergraduates, scholarships for master’s programs, and executive development courses through the Rausing Executive Development Center (REDC).

LUMS is an equal opportunity employer committed to diversity and inclusion. We welcome applications from candidates of all backgrounds and encourage individuals from minority groups to apply.