Account Coordinator

We are seeking an Account Coordinator to join our client’s dynamic team, supporting the Account Director and Manager in managing a high volume of creative, production, and client projects. This role is well-suited for a detail-oriented professional with strong skills in project coordination, client management, vendor liaison, and production oversight. The ideal candidate thrives in a fast-paced environment and is committed to delivering projects on time, within budget, and to the highest quality standards.

Key Responsibilities

- Coordinate projects from initial brief through to final delivery, ensuring adherence to timelines, quality benchmarks, and budget constraints.
- Collect and clarify project requirements by collaborating closely with internal teams, clients, and external suppliers.
- Manage relationships with production vendors, including negotiating pricing and delivery schedules to optimize project outcomes.
- Assess printing and production options to assist in establishing realistic budgets and timelines.
- Monitor project progress continuously and prepare regular status reports to keep all stakeholders informed.
- Support client presentations, prepare monthly reports, and assist with various account-related activities.
- Work collaboratively with internal departments to ensure campaigns and projects are delivered on schedule.
- Maintain accurate project documentation, including specifications, quotes, purchase orders, invoices, and other relevant records within internal systems.
- Track service level agreements (SLAs), key performance indicators (KPIs), and overall project performance against client and company expectations.
- Build and nurture strong relationships with clients, vendors, and other key stakeholders to facilitate smooth project execution.
- Contribute actively towards achieving monthly account and sales targets, supporting the overall business goals.

Required Qualifications

- A minimum of 3 years’ experience in a creative agency, marketing, trade marketing, production, or client/customer service environment.
- Proven project management and coordination skills with a strong ability to multitask and prioritize effectively.
- Exceptional attention to detail and excellent organizational capabilities.
- Strong communication and presentation skills, with confidence in engaging senior stakeholders and clients.
- Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
- Ability to perform well under pressure in a fast-paced, high-energy work environment.
- A proactive, goal-oriented mindset with a commercial awareness that supports business growth.

This position offers an exciting opportunity to develop your career within a vibrant team, working on diverse projects that challenge your coordination and client management skills. If you are driven, organized, and eager to contribute to a thriving agency environment, this role will provide the platform to excel and grow professionally.