Account Manager

We are seeking a dynamic and results-oriented professional to manage and expand relationships with both new and existing clients. The ideal candidate will actively engage with qualified leads through outbound calls, emails, and virtual meetings, converting these opportunities into long-term business partnerships. This role requires a strong focus on building and maintaining a healthy sales pipeline using CRM tools, understanding customer needs, and recommending appropriate RDX Sports products and solutions. The successful candidate will prepare and present quotations, negotiate pricing, and close sales while fostering strong customer relationships. Collaboration with internal teams such as Sales, Customer Support, Operations, and Logistics is essential to ensure a seamless customer experience. Maintaining accurate records of all customer interactions and sales activities within the CRM system is also a key part of this role. Representing RDX Sports with professionalism and integrity, while adhering to company policies and procedures, is expected at all times.

Key Responsibilities

- Manage and grow relationships with new and existing clients.
- Conduct outbound and follow-up calls, emails, and virtual meetings with qualified leads.
- Convert provided leads into long-term business opportunities.
- Build and maintain a healthy sales pipeline using CRM tools.
- Understand customer requirements and recommend suitable RDX Sports products and solutions.
- Prepare and present quotations, proposals, and product recommendations.
- Negotiate pricing and close sales while maintaining strong customer relationships.
- Follow up consistently to maximize conversion rates and customer retention.
- Collaborate with internal teams including Sales, Customer Support, Operations, and Logistics to ensure a seamless customer experience.
- Maintain accurate records of customer interactions, sales activities, and pipeline updates in the CRM.
- Represent RDX Sports professionally while maintaining the highest standards of integrity and customer service.
- Ensure compliance with all company policies, procedures, and internal guidelines.

Required Qualifications

- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Fluent English communication skills, both spoken and written, are mandatory.
- 2 to 5 years of experience in Account Management, Sales, Business Development, or Customer Success.
- Strong negotiation, presentation, and relationship management skills.
- Experience with CRM platforms such as HubSpot, Salesforce, Zoho, or similar is preferred.
- Ability to work independently while managing multiple accounts.
- Excellent organizational and time management skills.
- Comfortable working during US business hours.
- Results-driven with a proven ability to meet and exceed sales targets.

Preferred Qualifications and Benefits

Candidates with experience working in a fast-paced sales environment and a passion for sports products will thrive in this role. The company offers a competitive salary package along with several attractive benefits, including fuel allowance, medical insurance, and free in-house lunch facilities. Employees also enjoy access to panel gyms at no cost, a participatory fund, and a supportive learning and challenging work environment. Additional perks include paid time off, group life insurance, maternity leave, and an engaging company culture that values employee well-being and professional growth.

This opportunity is ideal for motivated professionals seeking to advance their career in sales and account management within a reputable and growing organization.