Account Manager

We are seeking an experienced and proactive Account Manager to join our team. In this role, you will be responsible for managing client relationships, coordinating with internal teams, and ensuring the smooth delivery of digital marketing and creative projects. The ideal candidate will be highly organized, communicative, and capable of handling multiple projects and clients simultaneously while maintaining a strong focus on client satisfaction and business growth.

Key Responsibilities

- Manage day-to-day communication and maintain strong relationships with clients to understand their needs and expectations.
- Translate client requirements into clear and actionable briefs for internal teams, including creative, social media, performance marketing, and development.
- Coordinate project timelines, deliverables, and client expectations to ensure timely and successful project completion.
- Prepare and present proposals, campaign ideas, and performance reports as needed to clients and internal stakeholders.
- Follow up diligently on approvals, feedback, and any pending client requirements to maintain project momentum.
- Identify opportunities to increase business with existing clients and contribute to client retention strategies.
- Address and resolve client concerns professionally and promptly to maintain high levels of client satisfaction.
- Provide regular updates on project progress and performance to both clients and internal teams.

Required Qualifications

- 2 to 4 years of experience in account management, client servicing, or within a digital/advertising agency environment.
- Strong communication skills with the ability to effectively handle client interactions and build lasting relationships.
- Solid understanding of digital marketing, social media, branding, and creative services.
- Excellent coordination and organizational skills to manage multiple projects and clients simultaneously.
- Proven problem-solving and negotiation abilities to handle challenges and client concerns efficiently.
- Proficiency in MS Office and Google Workspace tools.
- Ability to work well under pressure and consistently meet deadlines.

Preferred Qualifications and Benefits

- Previous experience as an Account Executive for at least one year is required, demonstrating foundational client servicing skills.
- This position requires working in person at the office location.
- The monthly salary range for this role is Rs 60,000 to Rs 100,000, commensurate with experience and qualifications.

If you are a motivated professional with a passion for client management and digital marketing, this role offers an excellent opportunity to grow your career while contributing to dynamic projects in a collaborative environment.