Admin and Customer Support Executive

We are seeking a dedicated Female Admin & Customer Support Executive to join our team in Karachi. The ideal candidate will play a crucial role in coordinating appointments, managing schedules, and providing exceptional support to clients and service providers. This full-time position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment. The role involves direct client interaction and requires professionalism in handling confidential information.

Key Responsibilities

- Coordinate with clients and service providers to manage appointments and schedules effectively.
- Oversee online booking systems, calendars, and scheduling records to ensure accuracy and timeliness.
- Schedule Zoom meetings and distribute meeting links to all relevant participants.
- Send appointment confirmations, reminders, and follow-up communications to clients.
- Manage booking requests, including cancellations and rescheduling, with promptness and care.
- Respond to client inquiries through WhatsApp, email, and phone in a professional and timely manner.
- Maintain detailed client records, spreadsheets, and administrative databases.
- Ensure smooth day-to-day coordination and maintain clear, timely communication across all parties.
- Handle sensitive and confidential information with the utmost professionalism and discretion.

Required Qualifications

- Strong organizational and time-management skills to handle multiple appointments and tasks efficiently.
- Excellent written and verbal communication skills in English.
- Proficiency in using Zoom, Google Sheets, email platforms, and online scheduling tools.
- Ability to work independently with a responsible, punctual, and detail-oriented approach.
- Previous experience in administration, customer support, or coordination is highly preferred.

Preferred Qualifications and Benefits

The preferred candidate is a female professional with excellent communication skills and a proactive attitude. She should be capable of independently managing administrative duties and client coordination with minimal supervision. This position offers a competitive monthly salary ranging from Rs45,000 to Rs50,000.

Additional Information

- Job Type: Full-time
- Location: Karachi, Pakistan (In-person work)
- Candidates must reliably commute or be willing to relocate to Karachi before starting employment.
- Fluency in English is required to ensure effective communication with clients and team members.

This role is ideal for someone looking to grow their career in administration and customer support within a dynamic and supportive work environment. If you are organized, communicative, and committed to delivering excellent service, we encourage you to apply.