Admin Assistant Maintenance

KBFM is looking for a highly organized and detail-oriented Administrative Assistant to join the team at our head office located in DHA Phase 1, Lahore. The successful candidate will be responsible for supporting daily administrative tasks in a fast-paced office environment. This role demands strong clerical skills, proficiency in Google Suite and QuickBooks, excellent phone etiquette, and precise data entry to maintain smooth operational flow. The position requires someone who can manage multiple responsibilities efficiently while providing excellent customer service.

Key Responsibilities:
- Answer incoming calls and respond to customer inquiries regarding products, pricing, and delivery lead times.
- Provide written quotations to customers via email.
- Process online orders accurately and efficiently.
- Prepare all necessary order documentation, including raising invoices.
- Coordinate with suppliers to manage orders and deliveries.
- Handle customer complaints professionally and promptly to ensure satisfaction.
- Verify and check orders for accuracy before processing.
- Follow up on outstanding invoices to ensure timely payments.
- Raise purchase orders as required to support procurement activities.
- Schedule and book engineers for job assignments as needed.
- Perform general administrative and customer service duties to support the team’s daily operations.

Required Qualifications:
- Fluent English communication skills, both written and verbal, to interact effectively with customers and suppliers.
- Proficiency in Google Suite and QuickBooks software for managing documentation and financial records.
- Strong organizational and clerical skills to handle multiple tasks with accuracy.
- Willingness and ability to travel 100% as required by the role.
- Availability to work full-time from Monday to Friday, 09:00 to 18:00 UK time (14:00 to 23:00 PK time).
- Immediate availability to start the position.
- Must be based in Lahore and able to work on-site at the head office.

Preferred Qualifications and Benefits:
- A Bachelor’s degree or equivalent educational background is preferred.
- This is a full-time, on-site position offering a monthly salary ranging from Rs 50,000 to Rs 55,000.
- The role provides an excellent opportunity to develop administrative expertise within a supportive and well-established company environment.

This position is ideal for a motivated individual seeking to grow their career in administration while contributing to the efficient functioning of a dynamic team.