Admin Assistant Maintenance

KBFM is looking for a highly organized and detail-oriented Administrative Assistant to join our team at the head office located in DHA Phase 1, Lahore. This full-time role requires a proactive individual capable of managing clerical duties efficiently while supporting the smooth functioning of administrative operations. The ideal candidate will be skilled in Google Suite and QuickBooks, possess excellent phone etiquette, and maintain precise data entry. The position involves direct communication with customers and suppliers, ensuring timely responses and accurate order processing.

Key Responsibilities:
- Answer incoming calls, addressing customer inquiries related to products, pricing, and delivery timelines.
- Make outgoing calls to follow up on orders and customer requests.
- Provide written quotations to customers via email.
- Process online orders and prepare order documentation, including invoices.
- Coordinate with suppliers to manage orders and deliveries.
- Handle customer complaints professionally and resolve issues efficiently.
- Verify orders for accuracy before processing.
- Follow up on outstanding invoices to ensure timely payments.
- Raise Purchase Orders as needed.
- Schedule and book engineers for job assignments.
- Perform general administrative and customer service tasks as required.

Required Qualifications:
- Bachelor’s degree (mandatory).
- Minimum of 1 year experience in people management.
- Proficiency in English, both written and spoken.
- Willingness to travel 100%.
- Ability to work full-time, Monday to Friday, from 09:00 to 18:00 UK time (14:00 to 23:00 PK time).
- Female candidates only, as per company policy.
- Must be based in Lahore and able to work on-site at the head office.

This position offers a monthly salary in the range of Rs. 50,000 to Rs. 55,000. The role requires full-time, on-site commitment during the specified working hours. Candidates should be prepared for travel as part of their job responsibilities.

If you are a motivated administrative professional seeking to contribute to a dynamic and supportive team environment, KBFM encourages you to apply for this opportunity.