Admin Assistant Maintenance

KBFM is seeking an experienced Administrative Assistant to join our team at the head office located in DHA Phase 1, Lahore. The ideal candidate will be highly organized, detail-oriented, and capable of managing a variety of clerical tasks in a fast-paced office environment. Proficiency in Google Suite and QuickBooks is essential, along with excellent phone etiquette and strong data entry skills. This role plays a vital part in ensuring the smooth operation of administrative functions and supporting both internal teams and customers effectively.

Key Responsibilities:
- Handle incoming calls, addressing customer inquiries related to products, pricing, and delivery lead times.
- Make outgoing calls to follow up on orders and customer requests.
- Prepare and send written quotations via email.
- Process online orders accurately and efficiently.
- Generate order paperwork, including invoices.
- Coordinate and liaise with suppliers to ensure timely delivery and resolution of issues.
- Manage and resolve customer complaints professionally.
- Verify and check orders for accuracy.
- Follow up on outstanding invoices to ensure timely payments.
- Raise purchase orders as required.
- Schedule and book engineers for job assignments.
- Perform general administrative and customer service duties to support daily operations.

Required Qualifications:
- Bachelor’s degree is mandatory.
- Minimum of 1 year of experience in people management or a related administrative role.
- Proficiency in English is required for effective communication.
- Willingness to travel 100% as part of the job responsibilities.
- Ability to work full-time, Monday to Friday, from 09:00 to 18:00 UK time (14:00 to 23:00 PK time).
- Must be based in Lahore and able to work on-site at the head office.

Compensation:
The position offers a monthly salary ranging from PKR 50,000 to PKR 55,000.

This is a full-time, in-person role requiring a dedicated professional who can manage multiple tasks efficiently and maintain a high level of customer service. If you meet the qualifications and are looking for a challenging administrative role within a reputable company, we encourage you to apply.