Admin Assistant Maintinance

KBFM is seeking a highly organized and detail-oriented Administrative Assistant to join our team at the head office in DHA Phase 1, Lahore. The ideal candidate will have excellent English communication skills and be proficient in clerical tasks and software applications such as Google Suite and QuickBooks. This role is vital to ensuring smooth administrative operations, handling customer interactions professionally, and maintaining accurate data entry in a fast-paced office environment.

Key Responsibilities:
- Answer incoming calls and assist customers with inquiries about products, pricing, and delivery lead times.
- Provide written quotations via email.
- Process online orders efficiently.
- Prepare and raise order paperwork, including invoices.
- Liaise with suppliers to ensure timely procurement and delivery.
- Address and resolve customer complaints promptly.
- Verify and check orders for accuracy.
- Follow up on outstanding invoices.
- Raise purchase orders as required.
- Schedule and book engineers for job assignments.
- Perform general administrative and customer service duties to support the team.

Required Qualifications:
- Fluent English communication skills (both written and verbal) are essential.
- Proficiency in Google Suite and QuickBooks software applications.
- Ability to manage multiple tasks with attention to detail and accuracy.
- Willingness to work full-time, Monday to Friday, from 09:00 to 18:00 UK time (14:00 to 23:00 PK time).
- Availability to work in person at the Lahore office.
- Willingness to travel 100% as required.
- Location: Must be based in Lahore.

Preferred Qualifications:
- A Bachelor’s degree is preferred but not mandatory.

Additional Information:
This is a full-time position offering a monthly salary ranging from Rs 50,000 to Rs 55,000. Candidates should be ready to start immediately and demonstrate excellent phone etiquette and customer service skills. The role requires a proactive approach to administrative support and the ability to work effectively within a dynamic team environment.

If you meet the above criteria and are eager to contribute to a growing organization, we encourage you to apply.