Admin & Customer Support Manager

We are looking for a committed International Customer Service Representative to join our team in North Karachi. The successful candidate will be responsible for managing customer inquiries through both phone calls and emails, providing effective solutions, and ensuring timely responses to uphold high standards of customer satisfaction. This is a full-time, in-person role that requires availability for night shifts.

Key Responsibilities:
- Efficiently handle customer queries via phone and email
- Deliver accurate and timely solutions to resolve customer issues
- Maintain professional and prompt communication with international customers

Required Qualifications:
- Intermediate level education
- Excellent written and verbal English communication skills
- Strong ability to engage and communicate effectively with customers from diverse international backgrounds

Preferred Qualifications and Benefits:
- Competitive monthly salary ranging from PKR 30,000 to PKR 50,000
- Full-time employment with a night shift schedule
- Work location based in North Karachi, requiring physical presence

This position offers a chance to work in a dynamic environment where strong communication and problem-solving skills are highly valued. Candidates who are proactive, customer-oriented, and able to work efficiently during night hours will find this role particularly rewarding.