As an Admission Officer at The Migration, you will be responsible for managing the entire application process for students aspiring to study in Australia. Your role involves submitting applications, coordinating with education providers, following up on offer letters and Confirmation of Enrollments (COEs), and ensuring all necessary documentation and payments are collected accurately and on time. You will also provide support to the Sydney team of counselors and oversee tasks related to accounts and fee payments, contributing to a smooth and efficient admissions process.
Key Responsibilities
Application Lodgement:
- Submit applications to Australian education providers on behalf of students.
- Ensure all required documentation is complete and accurate prior to submission.
- Monitor application statuses and provide timely updates to students and counselors.
Follow-Up with Colleges:
- Maintain communication with partner colleges and universities to expedite the issuance of offer letters and COEs.
- Build and sustain strong relationships with education providers to facilitate smooth application processing.
- Address any issues or delays in the application process promptly and effectively.
Cold Calling:
- Conduct outreach to potential students and educational institutions to promote The Migration’s services.
- Maintain a professional and positive demeanor during all interactions to enhance the company’s reputation.
Coordination for Document Collection:
- Collaborate closely with clients to gather all necessary documents for application submissions.
- Ensure documents meet the formatting and content requirements of education providers.
- Follow up with clients to obtain any missing or additional documentation as needed.
Payment Collection:
- Coordinate with clients to collect fees related to applications and enrollments.
- Ensure timely and accurate processing of payments.
- Maintain detailed records of all financial transactions related to student applications.
Task Assignment and Reconciliation:
- Assign fee payment and reconciliation tasks to the accounts team.
- Verify that all payments are correctly recorded and reconciled with the appropriate accounts.
- Investigate and resolve any discrepancies or issues related to fee payments.
Assisting Counsellors:
- Provide ongoing support to the Sydney team of counselors with application-related tasks.
- Assist in resolving any issues or queries related to student applications.
- Ensure counselors have the necessary information and resources to effectively support their clients.
Required Qualifications
- A degree in education, business administration, or a related field is preferred.
- Previous experience in admissions, student services, or educational consultancy is highly desirable.
- Strong communication and interpersonal skills.
- Proficiency in application management systems and Microsoft Office.
- Ability to work independently as well as collaboratively within a team.
- Excellent organizational and time-management skills.
- Availability to work office hours from 6:30 am to 2:30 pm.
Preferred Qualifications and Benefits
- Salary range: AUD 50,000 to 60,000 annually.
- Opportunity to work in a fast-paced and dynamic environment.
- Chance to make a meaningful impact on the company’s growth and success.
- Be part of a collaborative and supportive team culture.
- Access to personal loans and free online doctor consultations.
- Participation in monthly engagement activities to foster team spirit and well-being.
This role is office-based and offers a unique opportunity to contribute to the educational aspirations of international students while developing your career in a supportive and growth-oriented environment.