As an Admission Officer at The Migration, you will be responsible for managing the entire application process for students aspiring to study in Australia. Your role will involve submitting applications, coordinating with education providers, following up on offer letters and Confirmation of Enrollments (COEs), and ensuring all necessary documentation and payments are collected efficiently. You will also support the Sydney team of counselors by assisting with application-related tasks and managing accounts and fee payments to ensure smooth operations.
Key Responsibilities
Application Lodgement:
- Submit student applications to Australian education providers accurately and on time.
- Verify that all required documentation is complete and meets provider standards before submission.
- Monitor application progress and keep students and counselors informed with timely updates.
Follow-Up with Colleges:
- Maintain regular communication with partner colleges and universities to expedite the issuance of offer letters and COEs.
- Build and sustain strong relationships with education providers to facilitate smooth application processing.
- Address any delays or issues in the application process promptly to avoid disruptions.
Cold Calling:
- Reach out proactively to potential students and educational institutions to promote The Migration’s services and educational opportunities.
- Maintain a professional and positive attitude during all outreach activities.
Coordination for Document Collection:
- Collaborate closely with clients to gather all necessary documents required for application submissions.
- Ensure documents are properly formatted and comply with education provider requirements.
- Follow up diligently to obtain any missing or additional documentation.
Payment Collection:
- Coordinate with clients to collect fees related to applications and enrollments in a timely manner.
- Ensure accurate processing and recording of all payments.
- Maintain detailed records of all financial transactions associated with student applications.
Task Assignment and Reconciliation:
- Delegate tasks related to fee payments and reconciliations to the accounts team effectively.
- Verify that all payments are correctly recorded and reconciled with the appropriate accounts.
- Investigate and resolve any discrepancies or issues related to fee payments.
Assisting Counsellors:
- Provide ongoing support to the Sydney team of counselors with application-related activities.
- Help resolve any queries or challenges related to student applications.
- Ensure counselors have access to the necessary information and resources to assist their clients efficiently.
Required Qualifications
- A degree in education, business administration, or a related field is preferred.
- Previous experience in admissions, student services, or educational consultancy is highly desirable.
- Strong communication and interpersonal skills.
- Proficiency in application management systems and Microsoft Office.
- Ability to work independently as well as collaboratively within a team.
- Excellent organizational and time-management skills.
- Willingness to work office-based during the hours of 6:30 am to 3:30 pm.
Preferred Qualifications and Benefits
- Salary range: AUD 50,000 to 60,000 per annum.
- Opportunity to work in a fast-paced and dynamic environment.
- Chance to make a meaningful impact on the company’s growth and success.
- Be part of a collaborative and supportive team culture.
- Additional benefits include access to personal loans, free online doctor consultations, and monthly engagement activities.
This role offers a rewarding opportunity to contribute to the educational journeys of international students while developing your career in a supportive and professional environment.