IMC Certifications is seeking a motivated and target-driven Admissions Counselor – Sales to join their Lahore office on a full-time, on-site basis. This role focuses on engaging with prospective students to understand their career aspirations and certification needs, providing detailed program guidance, and converting qualified leads into successful enrollments. The position requires effective communication across multiple channels and a strong commitment to meeting enrollment targets within a dynamic educational environment. Working hours are Monday to Saturday, from 9:00 AM to 6:00 PM.
Key Responsibilities
- Engage with prospective students through phone calls, WhatsApp, and other communication platforms to initiate and maintain contact.
- Assess students’ educational backgrounds and career goals to recommend appropriate certification programs.
- Deliver accurate and clear information regarding program details, eligibility criteria, and enrollment processes.
- Conduct timely follow-ups with interested candidates to nurture leads and encourage enrollment.
- Address inquiries and resolve concerns professionally to ensure a positive candidate experience.
- Maintain and update student information and lead status within the CRM system.
- Build and sustain strong relationships with prospective students throughout the admissions journey.
- Consistently achieve daily, weekly, and monthly enrollment and sales targets.
- Keep detailed records of communications, follow-ups, and conversions for reporting and analysis.
- Collaborate with internal teams to facilitate a seamless enrollment process for students.
Required Qualifications
- Between 6 months to 1 year of experience in admissions, education counseling, telesales, sales, customer service, or a related field.
- Excellent communication and interpersonal skills with a confident and professional demeanor.
- Strong persuasion abilities, effective follow-up techniques, and proven lead conversion skills.
- Goal-oriented mindset with a drive to meet and exceed sales targets.
- Proficiency in basic computer applications and familiarity with CRM software.
Preferred Qualifications and Benefits
- Experience in Education, EdTech, BPO, or service-based sales sectors is highly advantageous.
- IMC Certifications offers a competitive salary package complemented by performance-based incentives.
- Opportunities for career advancement within a professional and results-driven work environment.
- A supportive atmosphere that encourages growth and recognizes achievement.
This role is ideal for individuals passionate about education and sales, who thrive in a fast-paced setting and enjoy building meaningful connections with prospective students.