Agile Program Leader L1

Wipro Limited is a global leader in technology services and consulting, dedicated to delivering innovative solutions that address complex digital transformation challenges. With a comprehensive portfolio spanning consulting, design, engineering, and operations, Wipro supports clients in achieving ambitious goals and building sustainable, future-ready businesses. Operating across 65 countries with over 230,000 employees and partners, Wipro is committed to helping customers, colleagues, and communities thrive in a rapidly evolving world.

Key Responsibilities

- Manage overall dependencies across multiple programs within a value stream, coordinating 10-15 Scrum teams during releases.
- Collaborate closely with Agile Line Managers (ALM) and Scrum of Scrum Masters (SoSM) to enhance team competency and operational efficiency.
- Ensure alignment of program objectives with the Line of Business (LOB) strategy and budget allocation.
- Understand and track business outcomes of various programs, ensuring they support the broader business strategy.
- Interface with SoSMs to manage dependencies across single or multiple programs effectively.
- Monitor program health and maturity by tracking key metrics at the LOB level and taking corrective actions as needed.
- Define capacity allocation for Wipro Scrum teams across programs.
- Work with business and system architects to elaborate architecture runway based on upcoming sprint goals.
- Maintain adherence to prioritization methodologies such as MoSCoW for program backlog management.
- Consolidate and report business progress across the LOB by integrating team outcomes.
- Participate in and assist with Release Planning Meetings to synchronize teams across different locations.
- Foster collaboration and synergy among distributed Scrum teams, simplifying interfaces between SoSMs, Scrum teams, and stakeholders.
- Engage in LOB-level Scrum of Scrum and governance meetings for all responsible programs.
- Identify and mitigate risks and dependencies across programs to ensure release goals are met.
- Resolve impediments proactively, escalating only when necessary, to maintain zero impact on release schedules.
- Manage Customer Satisfaction (CSAT) in line with organizational standards, including early warning signals (EWS) and escalation resolution.
- Facilitate collaboration between development, operations, and other stakeholders to ensure environment availability.
- Work with Agile Line Managers to address internal people and operational impediments.
- Drive expansion of Wipro’s footprint and ensure repeat business within the LOB.
- Communicate team successes to clients and internal leadership.
- Participate in Communities of Practice (CoP) initiatives within Wipro and accounts.
- Represent the account in internal forums such as APR, QBR, and MBR.
- Oversee performance management of SoSMs, Technical/System Architects, Product Owners, and Agile Line Managers.
- Manage account profitability, cash flow, value at risk, and resource forecasting accuracy.
- Handle invoicing responsibilities when Statements of Work (SOW) are at the program level.
- Approve Personnel Development and Management Reviews (PDMR) in the absence of SoSM or ALM.

Required Qualifications

- Over 10 years of experience in Agile Scrum delivery.
- Strong domain, business, and technical knowledge.
- Exceptional communication and facilitation skills.
- Proven ability to manage complex dependencies across multiple Scrum teams and programs.
- Experience in project delivery and profitability management.
- Capability to work effectively with cross-functional teams and stakeholders.

Wipro is committed to reinvention and continuous evolution, encouraging professionals who are inspired to reinvent themselves, their careers, and their skills. Joining Wipro means becoming part of a purpose-driven organization that empowers individuals to shape their own growth while contributing to transformative business outcomes.